customer service import

2 weeks ago


Fort Mumbai Maharashtra, India 22a369e6-ff02-4212-9d4d-18206cfa1eb7 Full time ₹ 4,00,000 - ₹ 8,00,000 per year

· Handling shipments Air / Sea (LCL, FCL, AIR)

· Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis.

· Preparing CAN copies and sending Cnee with arrival Details

· Resolving the issues & query of customers regarding daily routing orders.

· Execute order request – calls / email

· Email suppliers, carrier & customers with shipping updates

· Track shipments and confirm receipt & arrivals of shipments.

· Ensure customer experience by addressing customer concerns and resolving issues

· Responsible for answering and routing phone calls, handling enquires

· Preparing Daily status report, updating DSR on daily basis & sending to respective Cnee with proper updates.

Job Types: Full-time, Permanent

Pay: ₹25, ₹50,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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