Sea Import Customer Service

2 days ago

Mulund Mumbai Maharashtra, India RLOG GLOBAL PVT LTD Full time

A sea freight import Customer Service Representative's job description typically involves handling customer inquiries, resolving shipping issues, ensuring timely delivery, and managing documentation related to international sea freight imports. Need to play a crucial role in building and maintaining client relationships.

Skills and Qualifications:

- **Knowledge of International Trade Regulations**: Understanding of import regulations, customs clearance procedures, and relevant documentation.
- **Strong Communication Skills**: Excellent verbal and written communication skills to interact with customers and colleagues.
- **Problem-Solving Skills**: Ability to identify and resolve issues related to shipping and logistics.
- **Customer Service Skills**: Providing excellent customer service and building rapport with clients.
- **Proficiency in Relevant Software**: Experience with logistics software, Microsoft Office Suite (Excel, Word, Outlook), and other relevant tools.
- **Attention to Detail**: Accuracy in documentation and data entry is crucial.
- **Multitasking and Prioritization**: Ability to handle multiple tasks and prioritize responsibilities in a fast-paced environment.

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time

Schedule:

- Day shift

**Experience**:

- 3year: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

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