Customer Service

1 week ago

Fort Mumbai Maharashtra, India Hunarstreet Technologies Pvt Ltd Full time

**Customer Service - Sea Export**
- Co - ordination with various departments and customers to enable smooth functioning and flow of information between various teams.
- Co-ordinating of Land Side Services (CHA, CHB, CFS and Warehousing) Part of Client Pitching Team from Operations and Procurement end.
- Resolve conflicts between Shipper and Liner about their shipment.
- Monitor vendor service delivery against SLA and frame agreements.
- Increasing the operational efficiency within the organization. Follow up with Carrier/Co-loader for onboard/loading confirmation.
- Maintain flow of information between customer and carrier team about their shipment.
- Handling regular customer service profile Arranging for Transportation and custom clearance.
- Monitoring post shipment documents along with invoices to customer
- Create DSR for customer and internal assessment.

**Salary**: ₹530,000.00 - ₹1,500,000.00 per year

**Education**:

- Bachelor's (required)

**Experience**:

- Freight: 2 years (required)

Work Location: In person

**Speak with the employer**

+91 9082074423

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