Customer Service Representative

2 weeks ago


Fort Mumbai Maharashtra, India immortal facility management Full time ₹ 3,60,000 - ₹ 4,80,000 per year

Customer Service – Import

 Handling shipments Air / Sea (LCL, FCL, AIR)

 Following up with the counterpart/co-loaders on daily routing orders & updating the same

to client on daily basis.

 Preparing CAN copies and sending Cnee with arrival Details

 Resolving the issues & query of customers regarding daily routing orders.

 Execute order request – calls / email

 Email suppliers, carrier & customers with shipping updates

 Track shipments and confirm receipt & arrivals of shipments.

 Ensure customer experience by addressing customer concerns and resolving issues

 Responsible for answering and routing phone calls, handling enquires

 Preparing Daily status report, updating DSR on daily basis & sending to respective Cnee with

proper updates.

Qualifications

 Experience Required: 2-5 Years

 Sectors: Air / Sea

 Background: Logistics Only

Job Types: Full-time, Permanent

Pay: ₹45, ₹55,000.00 per month

Experience:

  • Customer support: 4 years (Required)
  • Imports: 4 years (Required)
  • Logistics: 4 years (Required)
  • Customer service: 4 years (Required)
  • Freight : 4 years (Required)

Language:

  • English (Required)


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Hiring for Customer Service Representative Note; ONLY KANNADA LANGUAGE REQUIRED Minimum 6 month of experience requied in customer service Day shift upto 22k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund **Language**: - English (preferred) - Kannada...


  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Mumbai, Maharashtra, India Grow Foundation Full time

    **Customer Service Representative** We are looking for a motivated and customer-focused individual to join our team as a **Customer Service Representative**. You will be responsible for handling customer inquiries, resolving complaints, and providing information about products and services in a professional manner. **Responsibilities**: - Handle inbound...


  • Mumbai, Maharashtra, India Precise Infotech Solution Full time

    Job Title: Customer Service Representative Location: Thane West Qualifications: HSC pass or equivalent Age Limit: Up to 35 years **Job Description**: We are seeking a dedicated and motivated Customer Service Representative to join our team in Thane West. Key Responsibilities: Resolve customer issues efficiently and effectively. Maintain a high level of...


  • Marol, Mumbai, Maharashtra, India TrueMeds Full time

    Urgent Hiring - Customer Service Representative (TruMeds, Andheri) We are looking for experienced Customer Service Representatives at TruMeds, Andheri. Role: Customer Service Representative Location: Andheri, Mumbai Qualification: HSC & above Experience: 6 months+ in Customer Service / Voice Process **Salary**: As per last drawn &...


  • Malad, Mumbai, Maharashtra, India Accentuate Technologies Full time

    Problem resolutionCustomer service representatives help customers resolve issues and complaints. They may try to identify the root cause of a problem and provide a solution. - Product knowledgeCustomer service representatives need to have a good understanding of the company's products and services. They may use this knowledge to answer customer questions and...


  • Kurla, Mumbai, Maharashtra, India Madhuban toyota Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...


  • Bandra, Mumbai, Maharashtra, India H.K.Jewels Pvt.Ltd Full time

    A customer service representative's job is to interact with customers to answer questions, resolve complaints, and provide information about products and services. Customer service representatives are the face of a company and are expected to be professional, helpful, and personable. Here are some responsibilities of a customer service representative: -...


  • Bandra East, Mumbai, Maharashtra, India Krowmaerd Private Limited Full time

    Our client, a leading real estate and asset management company, is committed to delivering exceptional services to our clients. They are looking for a well-spoken service representative to be responsible for soliciting sales and Marketing over the telephone. The customer representative's responsibilities include contacting potential customers, reading from a...