Customer Support Executive

2 weeks ago

Hyderabad, Telangana, India Black gold recycling Full time ₹ 2,16,000 per year

Job Description: Customer Support Executive -Tamil & Malayalam

Role Overview:We are seeking a dynamic and results-driven professional to join our business development team. The ideal candidate will be responsible for engaging with prospective buyers, presenting our products/services effectively, and building strong client relationships to drive sales and repeat business.

Key Responsibilities:

  • Develop a strong understanding of the company's products and services to communicate value propositions to potential clients effectively.
  • Reach out to prospective buyers via calls, emails, and other channels to introduce offerings and explain key features and benefits.
  • Address buyer queries promptly and professionally, resolving any concerns to ensure a smooth sales process.
  • Maintain and nurture long-term relationships with clients to encourage repeat business and referrals.
  • Accurately document all client interactions, inquiries, and updates in line with company SOPs.
  • Follow up on leads generated through various channels and build a robust pipeline of prospective customers.
  • Consistently work towards achieving and exceeding sales goals and performance targets.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-first approach.
  • Ability to work independently and in a team environment.
  • Fluency in "Tamil & Malayalam" is essential
  • Experienced required 0-1 yrs

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Work Location: In person

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