Payroll Associate I

Why UKG
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

Job Summary
The Payroll Associate I performs North American payroll-related functions, including payroll processing, payroll tax compliance, automated timekeeping systems, and payroll reporting in a multi-site, multi-state, high-volume environment for UKG Inc.'s customers who utilize our Managed Services product offering. Payroll Associate I provides excellent customer service to managers and associates and is well versed in payroll compliance, taxes, and reporting.

Primary/Essential Duties And Key Responsibilities
Performs payroll-related functions, including but not limited to payroll processing, audits, and maintenance.

Ability to perform all duties of Payroll Analyst I include but not limited to:

Management and Support of employee data file imports (GOAT Files)

Management and Support of Time File Imports

Perform audits of import data.

Additional integration/interface support as needed.

Reporting Support

Processes payroll(s) for multi-frequency Managed Services clients as scheduled

Performs file imports into the payroll system from various sources and reviews and verifies payroll data in a timely manner.

Prepare off-cycle payrolls and manual checks as necessary.

Escalates non-routine inquiries and issues to the payroll specialist, team lead, or manager

Develops and maintains awareness of SSAE16 requirements and accountable for compliance with each task performed

Maintain discretion and professionalism with team members.

Quarter-end, year-end, and Open Enrollment assistance and task execution

Required Qualifications
Quickly and easily adapts to change and shifting priorities with enthusiasm.

Actions and words consistently provide positive motivation and influence on their team and other teams within UMS.

Eagerly meets business opportunities and challenges head-on.

Proficient report writing capabilities

Detail-oriented,

exhibiting strong organizational, problem-solving, and analytical skills.

Proficient using the Microsoft Office Suite of software to include Outlook, Word and Excel

Ability to analyze and resolve problems through effective communication

Ability to understand and follow written and verbal instructions.

Ability to deal effectively with a diversity of individuals at all organizational levels

Experience Bachelor's degree or equivalent

A minimum of 1 to 3 years of relevant experience, or an equivalent combination of education and experience.

Preferred Qualifications:

Experience with large corporate payroll processing that includes exposure to benefits and 401(k)

Knowledge of multi-state North American payroll tax laws

Knowledge of Canadian payroll laws

Company Overview
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email