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Customer Onboarding Engineer
2 weeks ago
What are my Job Responsibilities?
- Develop expertise on the SaaS offerings of BuildingX platform
- Understand the customer requirements and define onboarding targets
- Onboarding of customer sites
- Support Technical pre-sales
- Collaborate with R&D to impact the product gaps and quality
What do I need to be Eligible for this Role?
- Bachelor's/Masters degree in any branch of engineering.
- 6+ years in project solutioning.
- Experience of working with end customers in aspects of understanding , implementing , onboarding and handing over projects
- Proficiency in building automation domain
- Understanding and practicing of process for delivering the SaaS offerings from HQ based portfolio to regional sales to end customer
- Experience in automation of onboarding process to improve operational efficiencies
- Understanding of the presales process . Any initiatives and experience in accelerating pre sales will be preferred
- High energy , learnability, business orientation and aptitude is essential to perform the responsibilities of the role.