Customer Onboarding Engineer

2 weeks ago

Pune, Maharashtra, India Siemens Full time ₹ 15,00,000 - ₹ 20,00,000 per year

What are my Job Responsibilities?

  • Develop expertise on the SaaS offerings of BuildingX platform
  • Understand the customer requirements and define onboarding targets
  • Onboarding of customer sites
  • Support Technical pre-sales
  • Collaborate with R&D to impact the product gaps and quality

What do I need to be Eligible for this Role?

  • Bachelor's/Masters degree in any branch of engineering.
  • 6+ years in project solutioning.
  • Experience of working with end customers in aspects of understanding , implementing , onboarding and handing over projects
  • Proficiency in building automation domain
  • Understanding and practicing of process for delivering the SaaS offerings from HQ based portfolio to regional sales to end customer
  • Experience in automation of onboarding process to improve operational efficiencies
  • Understanding of the presales process . Any initiatives and experience in accelerating pre sales will be preferred
  • High energy , learnability, business orientation and aptitude is essential to perform the responsibilities of the role.

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