Customer Relationship

2 weeks ago


Baner, Maharashtra, India Augmentastic Pvt. Ltd. Full time ₹ 42,00,000 - ₹ 63,00,000 per year

— "The Human Who Makes Magic Happen" **

About the Role:

At Augmentastic, we build futuristic AI voice agents, immersive VR training, and Xreach — our AI-powered marketing automation platform. Now we're looking for a dynamic professional who can do two things brilliantly:

Keep customers happy

Close deals like a pro

If you can charm, solve, sell, and support — all before your coffee gets cold — welcome aboard.

What You'll Be Doing (aka Your Superpowers)1 Customer Relationship (The Friendly Superhuman Part)

  • Be the first smiling voice customers hear — digitally or on call.
  • Handle queries, issues, and support requests with calm and clarity.
  • Build long-term relationships, not quick transactions.
  • Ensure customers feel heard, helped, and happy — always.
  • Turn complaints into compliments with empathy and wit.

2 Sales & Closing (The Ninja Part)

  • Engage warm leads, pitch our solutions, and close deals confidently.
  • Demonstrate AI voice agents, Xreach, and immersive training to prospects.
  • Spot opportunities for upselling/cross-selling naturally.
  • Follow up strategically — without sounding robotic or desperate.
  • Drive revenue growth and contribute to expanding our client base.

You're Perfect If You Have:

  • Excellent communication skills with a mix of professionalism + likeability.
  • A problem-solving mindset (not a "please wait, I will check" personality).
  • The ability to understand customer needs and match them to our solutions.
  • The drive of a salesperson + the empathy of a relationship manager.
  • Comfort with using CRM tools (bonus if you've used Xreach ).
  • A hunger to grow — professionally AND financially.

Extra Bonus Points:

  • Experience in SaaS, AI, digital marketing, VR training, or automation.
  • You love technology and can explain it simply and confidently.
  • You know how to handle "let me think about it" objections like a champ.

Why You'll Love Working With Us:

  • You'll sell cutting-edge products clients are excited about.
  • High-growth, high-impact role — your work directly fuels revenue.
  • Commission-driven rewards (your wallet will thank you).
  • Supportive team, creative culture, and zero micromanagement.
  • You get to be part of the future of AI + immersive tech.

The Vibe:

Think of this role as:

50% Customer Happiness + 50% Sales Wizardry + 100% Growth Mindset

If you're someone who can build trust, crack deals, and keep customers loving us…

We're ready to welcome you to Augmentastic.

Job Types: Full-time, Part-time, Internship

Contract length: 6 months

Pay: ₹10, ₹35,000.00 per month

Expected hours: 30 per week

Work Location: In person



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