IT Support Executive

2 weeks ago

Mumbai, Maharashtra, India Yashuss Unlimited Business Solutions Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year
Dedicated IT Infrastructure Support Executive with expertise in identity management, asset lifecycle oversight, and IT security. Adept at managing ZOHO Directory and Active Directory environments, ensuring smooth user onboarding, access control, and compliance. Skilled in monitoring IT assets, resolving support issues, and implementing robust security practices to safeguard organizational data.

Core Responsibilities

1. User & Directory Management

  • Administer ZOHO Directory for centralized user identity and access control.

  • Manage Active Directory (AD) accounts, groups, and policies.

  • Ensure efficient onboarding/offboarding processes for 25 users.

2. Asset & License Management

  • Maintain an accurate inventory of laptops, desktops, and peripherals.

  • Track software licensing, renewals, and compliance status.

  • Coordinate hardware procurement, setup, and decommissioning.

3. IT Support & Operations

  • Provide Level 1 & Level 2 support for end-users across applications and devices.

  • Troubleshoot connectivity, system access, and performance issues.

  • Ensure smooth collaboration via M365, Zoho, and other productivity tools.

4. Security & Compliance

  • Enforce multi-factor authentication (MFA) and role-based access control.

  • Regularly update and patch systems to minimize vulnerabilities.

  • Monitor network activity for security threats and escalate incidents.

  • Maintain compliance with organizational IT security standards.


KPI

  • Successfully implemented ZOHO Directory integration, streamlining user access.

  • Reduced IT asset mismanagement through structured asset tracking system.

  • Strengthened IT security posture with regular audits and MFA rollout.

  • Improved resolution time for IT issues by 30% through proactive monitoring.



Requirements Technical Skills

  • Identity & Access Management: Zoho Directory, Active Directory

  • Asset Management Tools: Zoho Asset Management, in-house tracking

  • Security Tools: Antivirus/Endpoint Security, MFA, Firewalls

  • Productivity & Collaboration: Microsoft 365, Zoho Workplace, Google Workspace

  • General IT Support: Windows, macOS, Networking (LAN/WAN), VPN



  • Customer Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India, Maharashtra APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTION Should knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level. DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

  • Guest Relation Executive

    2 weeks ago

    Mumbai, Maharashtra, India INEJ EXECUTIVE LOUNGE Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Opening: Guest Relation Executive – Inej Digital Executive Lounge, MumbaiCompany: Ten 11 Hospitality Pvt. Ltd.Location: Mumbai – Inej Digital Executive LoungePosition: Guest Relation Executive (GRE)Experience: 1–3 yearsIndustry Preference: Hospitality | Lounges | Hotels | Premium Dining | Airlines | Customer ServiceRole Overview:We are looking for...

  • Video conference support

    2 weeks ago

    Mumbai, Maharashtra, India Global IT Family Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Hiring: Video Conference Support EngineerLocation: [Mumbai/ Pune/ Gurugram/ Bangalore]If you are interested then share your resume at Experience: Minimum 2 yearsWe are looking for a Video Conference Support Engineer with hands-on experience in managing and supporting platforms like Zoom, MS Teams, Google Meet, and WebEx.The role involves setting up,...

  • Virtual DBA Support Administrator

    6 days ago

    Mumbai, Maharashtra, India Brennan IT Full time AU$ 40,000 - AU$ 60,000 per year

    Brennan. Where true performance thrives.At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.It's a claim backed by our True Performance System – a way of...

  • Treasury Manager

    21 hours ago

    Mumbai, Maharashtra, India Executive Search Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Treasury ManagerJob Purpose:The Treasury Manager is responsible for managing the companys liquidity, investments, and risk management related to financial activities. The role involves overseeing cash flow, forecasting, banking relationships, debt management, and ensuring optimal utilization of funds while minimizing financial risks.Key Responsibilities:1....

  • Network &Remote and desktop support Engineer

    1 week ago

    Mumbai, Maharashtra, India IT Company Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Network & Remote and Desktop Support Engineer located in Mumbai. The engineer will be responsible for daily support and maintenance of desktop computers and networks, providing technical support for hardware, software, and printer issues, and...

  • Treasury Manager

    6 days ago

    Mumbai, Maharashtra, India Executive Search Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Treasury ManagerJob Purpose:The Treasury Manager is responsible for managing the companys liquidity, investments, and risk management related to financial activities. The role involves overseeing cash flow, forecasting, banking relationships, debt management, and ensuring optimal utilization of funds while minimizing financial risks.Key Responsibilities:1....

  • Support Executive

    4 days ago

    Mumbai, Maharashtra, India Robustic Services LLP Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Job Title:Sr. Donor Support ExecutiveLocation:Mumbai Andheri EastExperience:2 to 4 yearsOrganizations:Impact Guru Foundation (IGF)Employment Type:Full-TimeSalary-3 to 4 LPAAbout the RoleWe are looking for a detail-oriented and empathetic Donor Support & Reconciliation Executive to join our team and ensure a high-quality donor experience across Impact Guru...

  • Support Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Rigvedit Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Support Executive (Ticketing & Customer Support)Location: Ghansoli, Navi Mumbai.Experience: 1-2 yearsEmployment Type: Full-timeWork Mode: [Work From Office]Job Summary:We are looking for a Support Executive with hands-on experience in ticketing systems and excellent communication skills. The ideal candidate will be responsible for handling...

  • Customer Support Representative

    4 days ago

    Mumbai, Maharashtra, India HR Executive Consultants Delhi Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Candidates should be proficient in Email drafting&Excel like Vlookup, Hlookup,Pivot table, conditional formatting,countif,sumif etcExcellent communication& interpersonal skillsFluency in English mandatoryInterested candidates plz call on