Customer Service Intern

2 days ago


Noida Sector Noida Uttar Pradesh, India INSTITUTE OF MANAGEMENT & TECHNICAL STUDIES EDU. PVT. LTD Full time ₹ 42,000 - ₹ 84,000 per year

Key Responsibilities:

  • Assist the service team with client queries, issue resolution, and follow-ups.
  • Support in preparing service-related reports, documentation, and records.
  • Coordinate with internal teams to ensure smooth service delivery.
  • Track service requests and update status in the system/CRM.
  • Participate in client feedback collection and analysis for service improvement.
  • Handle administrative tasks related to the service department.
  • Learn and adhere to company policies, procedures, and service standards.

Requirements:

  • Bachelor's degree (pursuing/final year) in Business Administration, Management, or a related field.
  • Strong communication and interpersonal skills.
  • Basic knowledge of MS Office (Word, Excel, PowerPoint).
  • Ability to multitask, prioritize, and work in a team environment.

Job Type: Internship

Contract length: 6 months

Pay: ₹5, ₹7,000.00 per month

Work Location: In person


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