Customer Service Intern

10 hours ago

Noida Uttar Pradesh, India MyOperator Full time

**Company Description**

MyOperator is India's cloud communications leader, offering an omni-channel SAAS platform with various communication solutions such as Cloud Call Center/Contact Center Software, WhatsApp API, IVR, and Toll-free numbers. Trusted by over 10,000 businesses, including well-known brands like IRCTC, Razorpay, Amazon, PwC, E&Y, and Apollo, MyOperator has received awards for its exceptional customer service and ease of use. Join our remote-first team as we innovate the future of communication.

**Title**: Customer Service Intern

We are looking for a passionate, self-motivated, and ambitious Customer Service Intern with strong communication skills and confidence. This 3-month internship offers an excellent opportunity to learn the fundamentals of customer support. Interns demonstrating outstanding performance may be considered for a full-time role.

**Tenure**: 3-Months Internship

**Key Responsibilities**:

- Develop a foundational understanding of company products and services.
- Assist in providing quick, professional, and accurate responses to customer inquiries, including questions on orders, quotes, product issues, and general inquiries.
- Support ticket management, ensuring written communication is clear and customer-friendly.
- Meet personal and team targets by learning to explain the benefits of company services and identifying opportunities to add value for clients.

**Requirements**:

- Recent graduates in any field with a keen interest in customer support.
- Strong communication skills and a customer-focused approach.
- Basic organizational and time-management skills.
- Willingness to learn negotiation and client interaction techniques.
- Ability to work from the office (WFO) in Noida Sector 2.
- Availability for a rotational shift schedule.

**Benefits**:

- Device reimbursement
- Work from Office - Noida Sector 2 office location
- Opportunity for full-time conversion based on performance

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Are you comfortable working in an onsite setting Noida Sec 2?
- Will you be comfortable with a stipend of ₹10,000 per month
- Do you own a personal laptop and are you comfortable using it for work as part of our BYOD (Bring Your Own Device) policy, with a monthly ₹1,500 reimbursement provided?

Work Location: In person

**Speak with the employer**
+91 9267989047

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