Key Account Manager Horeca

Ninjacart - Pioneer. Challenge Yourself. Create Better Lives. 

Ninjacart is India's largest agri tech company that's revolutionising the agri ecosystem. By harnessing technology, innovation, and ideas, we are building commerce, finance, and fulfilment solutions that help build better lives for agri citizens. Our role in the agri ecosystem is not to replace, but to uplift its farmers, traders, and retailers, and ultimately, the end consumer. By leveraging our strengths and resources, we innovate for new product categories and customer segments and also solve complex supply chain problems in the soil to sales journey. 

So far, we have built products that cater to each segment and their unique needs — Ninjacart for retailers, Ninja Mandi for traders, Ninja Global for importers and exporters, Ninja Kirana for retailers, and Ninja Kisaan for farmers. 

We are committed to our ultimate mission to build the most trusted, efficient and inclusive AgriTrade Network. 

Since Ninjacart's inception in 2015, we have garnered support from visionaries and leaders across the globe who have put their faith in our vision. Our investors include Accel US, Syngenta Ventures, Neoplux, HR Capital, Trifecta Capital, Jo Hirao, Founder of ZIGExN, Accel India, Nandan Nilekani, Mistletoe, Qualcomm Ventures, Tiger Global, Flipkart, and Walmart. To know more, please visit: 

Read More: 

● #BetterLives For Every Agri Citizen  

● How Ninjacart has evolved in the last 8 years:  

● Ninjacart Blog :  

● Nandan Nilekani on  Ninjacart pciW 

● Ninjacart Culture CODE:  8 40-KuL1 

Location: Chennai

About the Team 

The team consists of two verticals E.commerce and HoReCa. Both the verticals focus on catering fresh produce demands of the B2C e-commerce players (example: Flipkart, Zepto, Instamart, etc,…), and organized Hotels, Caterers, Restaurant chains in Metro/T1 cities.

Responsibilities 

As a Key account manager, your primary responsibility is to oversee and optimize the relationships and performance of the distributor network. Here's a detailed breakdown of the responsibilities typically associated with this role: 

1. Distributor Selection and Onboarding: - Identify potential distributors and Lead the onboarding process for new distributors, ensuring they understand the company's products, policies, and expectations. 
2. Relationship Management: - Build and maintain strong relationships with existing distributors, serving as the main point of contact for all communication and support. 
3. Performance Monitoring and Analysis: - Establish key performance indicators (KPIs) and measure performance data to identify areas for improvement and develop strategies to optimize sales and distribution efficiency. 
4. Training and Development: - Provide training and support to distributors to enhance their product knowledge, sales skills, and customer expectations. 
5. Contract Negotiation and Management: - Negotiate contracts, agreements, and terms of partnership with distributors, ensuring alignment with company objectives and legal requirements. - Manage contract renewals, amendments, and terminations as needed, maintaining clear communication and transparency throughout the process. 
6. Market Analysis and Insights: - Conduct market research and analysis to identify trends, competitive threats, and opportunities within the distribution channel. - Gather feedback from distributors, customers, and other stakeholders to gain insights into market needs and preferences. 
7. Continuous Improvement: - Continuously evaluate and refine distributor management processes and practices to drive efficiency and effectiveness. - Implement best practices and lessons learned to enhance the performance and value of the distributor network.

A Ninja is resilient, smart, and ambitious. Sounds like you? Here's what you will need to have to join the Ninja Clan 

● Education: Any Graduation
● Experience: A minimum of 2-4 years of experience in Key account manager, sales, or business development, preferably within the HoReCa industry 
● HoReCa Industry Knowledge: In-depth understanding of the HoReCa industry, including its dynamics, key players, and market trends and distributor handling 
● Relationship Building Skills: Strong interpersonal skills and the ability to build and maintain relationships with distributors at various levels. 
● Sales and Negotiation Skills: Proven track record of acquiring clients of Distributors or exceeding onboarding targets, excellent negotiation skills, and the ability to close deals effectively with both Clients and Distributors. 
● Excellent Communication: Exceptional written and verbal communication skills, including the ability to deliver persuasive Calculations and proposals in their language. 
● Result Orientation: Self-motivated, proactive, and results-driven, with the ability to work independently and as part of a team 
● Flexibility and Adaptability: Willingness to travel frequently, adapt to changing market conditions, and work in a fast-paced environment 
● Language: Knowledge of local language is mandatory

Additional Information 

At Ninjacart, we are creating a workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.