Call Centre Representative

2 days ago

Bengaluru, Karnataka, India OnexBus Full time ₹ 3,60,000 - ₹ 5,40,000 per year
  • Customer Service: Answering incoming calls and responding to customer inquiries and complaints with patience and professionalism. Respond to e-mails, and company SMS Text Messaging System.
  • Information & Sales: Providing accurate information about products, services, and company policies, and potentially upselling or processing orders.
  • Problem Solving: Helping customers resolve issues, record complaints, perform background checks, and escalating complex problems to the appropriate team.
  • Data Management: Using customer relationship management (CRM) systems to record customer interactions, update account information, and maintain accurate records.
  • Communication: Communicating clearly and effectively with customers to build relationships and ensure a positive experience.
  • Teamwork: Collaborating with other call center professionals to improve customer service and working towards company goals and KPIs.

Required Skills

  • Communication: Strong command of the English language, verbal communication, and active listening skills are essential for effective customer interactions.
  • Problem-Solving: The ability to analyze issues and find appropriate solutions efficiently.
  • Customer-Centric Approach: A patient and empathetic attitude focused on meeting customer needs and ensuring satisfaction.
  • Technical Proficiency: Familiarity with call center software, CRM systems, and other necessary tools.
  • Multitasking: The capacity to manage multiple tasks, such as answering calls, looking up information, and updating systems simultaneously.

Types of Calls Handled

  • Inbound Calls: Customers reaching out with questions, complaints, or to place orders.
  • Outbound Calls: Agents contacting customers with service status updates.

Job Types: Full-time, Permanent

Pay: ₹30, ₹45,000.00 per month

Benefits:

  • Flexible schedule

Application Question(s):

  • Do you have a stable and uninterrupted data connection?

Experience:

  • Call Center : 3 years (Preferred)

Language:

  • English (Required)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

  • Call Centre

    2 days ago

    Bengaluru, Karnataka, India Modus Business Transformation Platform Full time ₹ 2,40,000 - ₹ 8,00,000 per year

    Excellent EnglishReaching out to potential clients through calls, emails, digital channels, introducing our products and services, and driving sales conversion. Proactive,handling customer interactions end-to-end, from prospecting to closing deals. Required Candidate profileExperience in telesales, inside sale, or call centre operationNo Field workCRM...

  • Executive Call Centre

    2 weeks ago

    Bengaluru, Karnataka, India Teleradiology Solutions (TRS) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job InformationIndustryHealth CareSalary10 K+Date Opened10/10/2025Job TypeFull timeWork Experience1-3 yearsCityBangalore NorthState/ProvinceKarnatakaCountryIndiaZip/Postal Code560048Job DescriptionJob Description Executive-Call centreDuties and Responsibilities: Handle calls to understand and address company's and client's needs and requirements....

  • Call Center Representative

    2 days ago

    Bengaluru, Karnataka, India TAME Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time hybrid role for a Call Center Representative based in Bengaluru, with some work from home acceptable. The Call Center Representative will be responsible for handling customer inquiries, providing customer support, and ensuring customer satisfaction. Key tasks include...

  • Call center Executive

    6 days ago

    Bengaluru, Karnataka, India InfoWryt Solutions LLP Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About The RoleWe are seeking enthusiastic and confident Call Center Advisors to join our dynamic team in the healthcare sector. As part of our customer service and sales team, you will handle inbound and outbound calls, providing support and assistance to potential customers through hot (OTP-driven) leads – no cold calling.Key ResponsibilitiesHandle...

  • Call Center Executive

    2 days ago

    Bengaluru, Karnataka, India INFINIMINDS Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Designation: Call Center ExecutiveLocation: Kasavanahalli, Sarjapur Road, Bangalore6 days' Work from OfficeShift timings: 9AM to 6.30PMRequired years of Experience: Fresher-1 yearsPreferred Language:Bengali, Hindi & English (or)Hindi, English & any other regional languageJob SummaryWe are seeking a motivated and customer-focused individual to join our team...

  • Outbound Calling Executive

    1 week ago

    Bengaluru, Karnataka, India TRDFIN Support Services Pvt Ltd Full time ₹ 3,50,000 - ₹ 10,00,000 per year

    We are looking for enthusiastic and results-driven Outbound Calling Agents to join our dynamic NBFC team. In this role, you will engage with potential and existing customers to promote our diverse range of financial products and services while driving meaningful customer interactions and fostering long-term relationships.Key Responsibilities:Building,...

  • Contact Centre Manager Airline

    2 days ago

    Bengaluru, Karnataka, India Talentbridge Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesDevelop and implement the business strategy and related policies (35 year time scales)for the Contact Centre and ensure it meets its objectives in relation to agreedrevenue generation, customer service levels, resourcing, efficiency levels, andstandards. To develop, implement, and manage the strategy for the successful delivery of...

  • Call Center Executive

    2 days ago

    Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full time ₹ 1,00,000 - ₹ 3,00,000 per year

    The Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department.Work Location Bangalore.Inbound Calls: Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls.Outbound Calls: Executive will out call...

  • Outbound Calling Executive

    6 days ago

    Bengaluru, Karnataka, India, Karnataka TRDFIN Support Services Pvt Ltd Full time

    We are looking for enthusiastic and results-driven Outbound Calling Agents to join our dynamic NBFC team. In this role, you will engage with potential and existing customers to promote our diverse range of financial products and services while driving meaningful customer interactions and fostering long-term relationships. Key Responsibilities:Building,...

  • Sales Executive and Receptionist

    4 days ago

    Bengaluru, Karnataka, India Karma Centre Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job TitleSales Executive cum ReceptionistIndustry: Health & Spiritual Well-being (Karma Centre)Role OverviewThis hybrid role demands a dynamic, engaging individual who can handle front desk responsibilities while driving admissions through effective client interactions and follow-ups. The position blends sales execution with reception and administrative...