
Relationship Executive- Chetak
2 weeks ago
- Welcome and assist walk-in customers, ensuring a positive customer experience.
- Build and maintain long-term relationships with customers to drive sales and loyalty.
- Follow up with leads, inquiries, and potential customers to convert into sales.
- Assist customers in choosing vehicles based on their needs, preferences, and budget.
- Provide detailed information about product features, pricing, finance, insurance, exchange, and other offers.
- Ensure smooth documentation for sales, finance, insurance, and registration processes.
- Conduct regular follow-ups post-delivery to ensure customer satisfaction and resolve issues.
- Coordinate with service and CRM teams for after-sales support and customer complaint resolution.
- Work towards achieving monthly sales, referral, and customer satisfaction targets.
- Update and maintain customer data in CRM/ERP systems.
- Participate in promotional activities, roadshows, and customer engagement events organized by the dealership.
Job Types: Full-time, Permanent
Pay: ₹12, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
Speak with the employer
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