Hiring For Sr. Quality Analyst

4 days ago

Bengaluru, Karnataka, India Randstad Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Hiring for Sr.Quality Analyst _ ( Only Whats up Salman )

Core Competencies & Requirements:

  • Minimum of 5 years experience in a Customer Care Center with at least 2-3 years of dedicated experience in a quality assurance role, auditing calls and chats.
  • Must be rated satisfactory or better in all areas of performance and currently not on any policy violation.
  • Must be at a senior associate/analyst level or higher, with proven experience in a similar capacity.
  • Requires the ability to perform all tasks with minimal to no supervision and make sound, independent decisions.
  • Requires excellent communication skills (verbal and written) with the ability to articulate complex feedback and findings clearly.
  • Requires advanced analytical skills with a proven ability to identify trends, diagnose root causes, and visualize complex data.
  • Maintains a high level of urgency and ownership, managing priorities effectively in an environment of immediacy and high visibility.
  • Must be highly organized, detail-oriented, and demonstrate excellent follow-through on all commitments.

  • Requires expert knowledge and experience in Microsoft Word and Excel; experience with reporting tools – Tableau and SQL is a plus.visibility.

  • Must be organized, detail oriented, and attentive to follow-through.

  • Requires skilled knowledge and experience in Microsoft Word and Excel.

Please find the below google form without fail.

Interested can fill below Googel from without fail and share the resume to OR Whats app

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