Sr. Quality Analyst

2 days ago

Bengaluru, Karnataka, India Golden Opportunities Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We are seeking an experienced Sr. Quality Analyst to join our team in Bangalore.

The successful candidate will be responsible for ensuring the highest level of voice quality for our international operations.

Responsibilities

  • Conduct comprehensive quality audits to identify and correct voice quality issues.
  • Develop and implement quality management processes to maintain and improve voice quality standards.
  • Collaborate with cross-functional teams to resolve quality-related issues and concerns.
  • Analyze customer feedback and use data to inform quality improvement initiatives.
  • Develop and maintain performance metrics to measure quality outcomes.
  • Maintain accurate and comprehensive records of quality issues and resolutions.

Requirements

  • 4-8 years of experience in quality assurance, quality management, or a related field.
  • In-depth knowledge of quality audit processes and procedures.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze complex data and present findings to stakeholders.
  • Familiarity with contact center operations and international voice quality standards.

Contact Number - Brindha Kamaraj

Email-

  • Analyst and SR. Analyst

    4 days ago

    Bengaluru, Karnataka, India Fidelity National Financial (FNF) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hi All,Good evening,We have multiple openings for Analyst and Sr. Analyst with our esteemed organization. Candidates who are interested to apply, please share your resumes to Role & responsibilitiesExperience in to Mortgage/Escrow Servicing.Need to have Experience in to reading CD prep reports, Order entry, pre underwriting process etc.Good verbal and...

  • Quality Analyst

    2 weeks ago

    Bengaluru, Karnataka, India Great Learning Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Job DescriptionGreat Learning is hiring experienced quality analysts to work full-time with us. We are looking for a Quality Analyst to join our team and help check our programs/courses that meet our organization's quality standards. The responsibility of quality analysts is to create and execute test plans to ensure our processes function properly. Identify...

  • Hiring For Sr. Quality Analyst

    4 days ago

    Bengaluru, Karnataka, India Randstad Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Hiring for Sr.Quality Analyst _ ( Only Whats up Salman )Core Competencies & Requirements:Minimum of 5 years experience in a Customer Care Center with at least 2-3 years of dedicated experience in a quality assurance role, auditing calls and chats.Must be rated satisfactory or better in all areas of performance and currently not on any policy violation.Must...

  • Quality Analyst

    1 week ago

    Bengaluru, Karnataka, India NatWest Group Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Quality Analyst Join us as a Quality AnalystIf you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testing You'll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of working Joining us in...

  • Quality Analyst

    2 weeks ago

    Bengaluru, Karnataka, India NatWest Group Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Quality Analyst Join us as a Quality AnalystIf you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testing You'll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of working Joining us in...

  • Quality Analyst

    4 days ago

    Bengaluru, Karnataka, India Tech Mahindra Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    QualificationsBachelor's degree (any field) with 1-2 years of demonstrated experience as a Quality Analyst or in a comparable positionProven experience in delivering training and public speaking engagementsAdept at generating reports and utilizing data analysis tools such as Microsoft Excel and Google SheetsSkillsetStrong analytical and detail-oriented...

  • Quality Analyst

    2 weeks ago

    Bengaluru, Karnataka, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Quality AnalystIf you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testingYou'll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of workingJoining us in this fast paced role, you'll...

  • Quality Analyst

    4 days ago

    Bengaluru, Karnataka, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Quality AnalystIf you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testingYou'll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of workingJoining us in this fast paced role, you'll...

  • Senior Data Analyst

    6 days ago

    Bengaluru, Karnataka, India Selections HR Services Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Opening: Analyst / Sr. Analyst – Power BILocation:Bangalore/PuneType:Full-TimeExperience:3 - 8 YearsWe're hiring on behalf of a leading client in theResearch & Analyticsspace. They're looking for a BI Analyst/Sr. Analyst skilled inPower BI, Azure SQL, Python and ETL tools(Visual Studio/Informatica) to turn data into meaningful insights.Key...

  • Sr. Analyst

    2 days ago

    Bengaluru, Karnataka, India International Data Group, Inc. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Overview:OverviewIDC is seeking a Senior Analyst, Tech Buyer Data to join our TechMatch program. In this hands-on role, you will research software markets, create and refresh high volumes of commercial information on software providers, and ensure data quality for our AI-driven sourcing platform. You will be a key contributor to a team that is reshaping how...