Customer Support Associate

3 days ago


Ahmedabad, Gujarat, India OMSGuru Solution Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 3,00,000 per year
  • Understand OMSGuru platform and it's functioning thoroughly
  • Support our existing clients via Chat, Phone, Email & Tickets.
  • Help onboard new clients onto our system
  • Respond promptly and professionally to customer inquiries in person, by telephone, or
  • by email
  • Maintain an updated knowledge of the organization's products, services, and customer
  • service policies
  • Explain simply and clearly in response to customer questions and check for customer
  • understanding and acceptance
  • Recommend new products or services or make suggestions for improvements by
  • identifying relevant features and benefits
  • Assist clients by demonstrating the use of goods and programs and answering any
  • questions they may have.
  • Establish and maintain good rapport with customers by using positive language and
  • anticipating their needs.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund


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