Community Moderator

3 days ago

Noida, Uttar Pradesh, India Maxtron Innovations Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Job Title: Community Moderator – Web3

Location: Remote

Employment Type: Full-time / Hybrid

About the Role:

We are seeking a highly motivated and experienced Community Moderator to join our Web3 team. The ideal candidate will have a deep understanding of crypto, blockchain, and decentralized ecosystems, with proven expertise in building, engaging, and moderating communities across Twitter, Telegram, and Discord. You will play a key role in fostering a positive and active community environment, ensuring members feel supported, engaged, and informed.

Key Responsibilities:

  • Community Engagement: Actively manage and moderate our Twitter, Telegram, and Discord channels to ensure healthy, engaging, and spam-free discussions.
  • Growth & Retention: Drive strategies to grow and retain an active Web3 community by organizing AMAs, contests, campaigns, and interactive sessions.
  • Content & Communication: Collaborate with the marketing team to share announcements, updates, and educational content in a clear and community-friendly manner.
  • Feedback Loop: Collect feedback, insights, and sentiment from the community and share with internal teams to improve product and user experience.
  • Support: Answer community queries in real time, provide guidance, and escalate technical issues to the appropriate team.
  • Monitoring & Reporting: Track community metrics, prepare weekly reports on engagement, growth, and sentiment analysis.
  • Crisis Management: Address conflicts, misinformation, and FUD (Fear, Uncertainty, Doubt) with professionalism and diplomacy.

Requirements:

  • Proven experience (2–4+ years) managing and moderating communities in Web3, crypto, or blockchain projects.
  • Strong command over Twitter, Telegram, and Discord growth and moderation tools.
  • Excellent written and verbal communication skills in English (other languages are a plus).
  • Deep understanding of Web3 culture, trends, and terminology.
  • Ability to work across time zones and respond promptly to community needs.
  • Strong problem-solving, conflict-resolution, and people skills.
  • Experience running campaigns, AMAs, or events within online communities.

Preferred Qualifications:

  • Prior experience in DAO communities, NFT projects, or DeFi ecosystems.
  • Familiarity with community analytics tools (e.g., Combot, TweetDeck, Discord bots).
  • A passion for blockchain, decentralized technology, and innovation.

What We Offer:

  • Opportunity to be part of a fast-growing Web3 project.
  • Fully remote and flexible work environment.
  • Competitive compensation.
  • Growth opportunities within the organization.

Job Type: Full-time

Pay: ₹20, ₹40,000.00 per month

Work Location: In person

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