
Community Moderator
2 days ago
Job Title: Community Moderator – Web3
Location: Remote
Employment Type: Full-time / Hybrid
About the Role:
We are seeking a highly motivated and experienced Community Moderator to join our Web3 team. The ideal candidate will have a deep understanding of crypto, blockchain, and decentralized ecosystems, with proven expertise in building, engaging, and moderating communities across Twitter, Telegram, and Discord. You will play a key role in fostering a positive and active community environment, ensuring members feel supported, engaged, and informed.
Key Responsibilities:
- Community Engagement: Actively manage and moderate our Twitter, Telegram, and Discord channels to ensure healthy, engaging, and spam-free discussions.
- Growth & Retention: Drive strategies to grow and retain an active Web3 community by organizing AMAs, contests, campaigns, and interactive sessions.
- Content & Communication: Collaborate with the marketing team to share announcements, updates, and educational content in a clear and community-friendly manner.
- Feedback Loop: Collect feedback, insights, and sentiment from the community and share with internal teams to improve product and user experience.
- Support: Answer community queries in real time, provide guidance, and escalate technical issues to the appropriate team.
- Monitoring & Reporting: Track community metrics, prepare weekly reports on engagement, growth, and sentiment analysis.
- Crisis Management: Address conflicts, misinformation, and FUD (Fear, Uncertainty, Doubt) with professionalism and diplomacy.
Requirements:
- Proven experience (2–4+ years) managing and moderating communities in Web3, crypto, or blockchain projects.
- Strong command over Twitter, Telegram, and Discord growth and moderation tools.
- Excellent written and verbal communication skills in English (other languages are a plus).
- Deep understanding of Web3 culture, trends, and terminology.
- Ability to work across time zones and respond promptly to community needs.
- Strong problem-solving, conflict-resolution, and people skills.
- Experience running campaigns, AMAs, or events within online communities.
Preferred Qualifications:
- Prior experience in DAO communities, NFT projects, or DeFi ecosystems.
- Familiarity with community analytics tools (e.g., Combot, TweetDeck, Discord bots).
- A passion for blockchain, decentralized technology, and innovation.
What We Offer:
- Opportunity to be part of a fast-growing Web3 project.
- Fully remote and flexible work environment.
- Competitive compensation.
- Growth opportunities within the organization.
Job Type: Full-time
Pay: ₹20, ₹40,000.00 per month
Work Location: In person
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