
Executive Operations- Content Review
6 days ago
Key Responsibilities
• Respond to client queries via calls, chat, and email, providing accurate and timely solutions.
• Review and moderate content to maintain the quality and accuracy of information on our website and reports.
• Coordinate with internal teams (design, product, operations, etc.) to ensure smooth functioning of our online listings and advertisement products.
• Learn and understand key processes, including service level agreements (SLAs), turnaround times (TAT), and standard operating procedures (SOPs).
• Achieve productivity and quality targets for client communications.
• Demonstrate product features and resolve client queries through email or calls.
Required Skills
• Strong written and verbal communication skills.
• Willingness to learn and adapt quickly.
• Ability to handle multiple tasks efficiently.
• Attention to detail and a keen eye for quality.
• Basic client-handling skills (training will be provided).
• Interest in content moderation and proofreading.
Roles and Responsibilities
Key Responsibilities
• Respond to client queries via calls, chat, and email, providing accurate and timely solutions.
• Review and moderate content to maintain the quality and accuracy of information on our website and reports.
• Coordinate with internal teams (design, product, operations, etc.) to ensure smooth functioning of our online listings and advertisement products.
• Learn and understand key processes, including service level agreements (SLAs), turnaround times (TAT), and standard operating procedures (SOPs).
• Achieve productivity and quality targets for client communications.
• Demonstrate product features and resolve client queries through email or calls.
Required Skills
• Strong written and verbal communication skills.
• Willingness to learn and adapt quickly.
• Ability to handle multiple tasks efficiently.
• Attention to detail and a keen eye for quality.
• Basic client-handling skills (training will be provided).
• Interest in content moderation and proofreading.
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