Telepresence Network Voice
2 weeks ago
JD – L1 Voice/Telepresence
Level: L1
Experience: 24-48 months
Location: Noida Only
Certifications: ITIL Foundations (Mandatory), CCNA (Preferred)
Required Skills/Knowledge:
Excellent verbal & written communication skills
Ability to work on incidents of moderate scope and moderate complexity to provide a solution
Ability to work effectively with guidance from other members of the work group
Strong analytical and troubleshooting skills
Ability to isolate problems and deliver known solutions with a high level of customer satisfaction
Basic understanding of switching – VLAN, Voice VLAN, PoE, Routing Protocols etc.
Ready to work in a 24*7 rotational shift model
Ready to work in a hybrid shift model
Preferred:
Basic understanding and troubleshooting experience on the following products:
TMS (Telepresence Management Suite) & TMS-XE
VCS (Video Communication Server)
Video Mesh Node
CMM (Cisco Meeting Manager)
CMS (Cisco Meeting Server)
CUCM (All Versions) (Cisco Unified Communication Manager)
CUBE
Experience on Telepresence End Points and accessories
Cisco Desk Series: Desk, Desk Mini, & Desk Pro
Cisco Board Series: Room Bar, Room Kit & Meeting Boards
Cisco Room Bar: Room Bar, Room Bar Pro, Room Kit EQ, Room Kit EQX
Cisco Rook Kit: Room Kit Pro, Codec EQ, Codec Pro, Room Kit Plus, Codec Plus
Cisco Meeting Boards: Cisco Board Pro G2
Room Accessories: Table Mic, Table Mic Pro, Ceiling Mic Pro, Room Navigator (Wall/Table), Quad Cameras, Pan-Tilt-Zoom 4k Camera, Precision 60 Camera, Cisco Touch 10 & Cisco Touch 12
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