Technical Support Engineer

1 day ago

Noida, Uttar Pradesh, India Tech Mahindra Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job description

Skills and Ability

  • Comprehensive understanding of typical home network deployments is required.

    • The candidate must be able to identify a diversity of networking home devices specific functions, configurations, and interactions.

    • Candidate must have immaculate English communication skills.

    • Candidate must be well mannered and demonstrate a high order of customer services skills.

    • The candidate must be attentive to detail.

    • Candidate must have excellent analytical, organizational, and time management skills.

    • Candidate must be able to perform well in a steep learning curve.

    • The candidate must be able to sell support contracts.

Communication

English: Excellent, VNA 5

Accent: Neutral

Ability to give good step by step instruction.

Positive tone.

Computer Proficiency

  • Firm understanding of Windows and macOS.

    • Firm understanding of Android and iOS.

    • Firm understanding of common firewall configuration.

    • Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required.

    • Comprehensive understanding of typical home network, and wireless layouts, is required.

    • Demonstrable skill improvising and designing correct home network deployments.

    • Demonstrable troubleshooting ingenuity is required.

Additional Comments

Candidates should be open to a shift of 24x7.

Round of Interviews and Threshold

Round of Interviews and Threshold

  • RMG Screening as per JD
  • Typing Test - 25 WPM Gross Speed with 80% of Accuracy
  • VnA / Speech Assessment - 5 and above
  • OPS / CBI - Competency Based Interview
  • ATS Tech Test
  • Salary discussion
  • Documentation and Offer
  • Onboarding

Please Connect with us on our Email ID -

Call on

Role: Technical Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: B.Tech/B.E. in Any Specialization, BCA in Any Specialization, B.Sc in Any Specialization, ITI Certification in Any Specialization Role & responsibilities

Preferred candidate profile

Role: Technical Support - Voice / BlendedIndustry Type: IT Services & ConsultingDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: BCA in Any Specialization, Bachelor of Audiology and Speech-Language Pathology in Networking, B.Sc in Any Specialization, B.Tech/B.E. in Any SpecializationPG: Post Graduate Diploma in Information Technology in Any Specialization Role & responsibilities

Preferred candidate profile

  • Technical Support Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India i4s infra security solution private limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company Descriptioni4s Infra Security Solution Private Limited is a premier provider of intelligent supervision, safety, security, and surveillance solutions. Boasting a team of over 75 highly skilled technicians and resident engineers spread across India, we handle project work and services for ELV & IT infrastructure. We are proudly recognized as India's...

  • Technical Support Engineer

    1 day ago

    Noida, Uttar Pradesh, India Teamware Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hi ConnectionsTeamware is hiring for Technical Support Engineering roleLocation: NoidaNP:1monthExperience:5+yearsJDTechnical Support Engineer Expert in communication 5 Years Basic knowledge in Digital Marketing (Preferable-not mandate) Handling Technical Queries, Networking, and Basic Database Noida Hybrid ModeMandatory tool:Journey optimizerIf interested do...

  • Technical Support Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India QueueBuster POS Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Position Title:Technical Support Engineer (Tamil, Malayalam)Experience:0-2 yearsLocation:Noida (Delhi NCR)Position Type:Full Time ** Candidates should be fluent in Tamil & English and willing to work in rotational shift **Job DescriptionWe are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will...

  • Technical Support Engineer

    3 days ago

    Noida, Uttar Pradesh, India Rezo Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Description:We are looking for a dynamic and technically proficient IT Support Engineer with hands-on experience in enterprise networking, firewall security (FortiGate), wireless infrastructure, access control systems, and Office 365 administration. This role is critical to ensuring secure, reliable, and scalable IT operations across the organization.Key...

  • Technical Support Engineer/Electronic

    2 weeks ago

    Noida, Uttar Pradesh, India Razor Sharp Hr And Consulting Opc Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Hi,We are hiring for our client is into Smart home automation based at Ahmedabad.Job loction- NoidaJob SummaryWe are seeking a Technical Support Engineer with a background in B.E. engineering to provide end-to-end support for our smart home automation products. The candidate will be responsible for handling technical issues, system installations,...

  • Magento Technical Support Engineer

    1 day ago

    Noida, Uttar Pradesh, India S. A. Solution Full time ₹ 80,000 - ₹ 10,00,000 per year

    Your Role:Join Adobe Commerce Cloud as a Technical Support Engineer and solve complex technical challenges to enhance customer experiences. This high-impact role offers exposure to cutting-edge technologies and career growth.Key Responsibilities:Serve as the primary technical contact for Magento E-commerce issues.Troubleshoot Linux-based environments, web...

  • Technical Support Engineer- Magento

    2 days ago

    Noida, Uttar Pradesh, India Happy Staffers Full time ₹ 72,00,000 - ₹ 84,00,000 per year

    Your Role:Join Adobe Commerce Cloud as a Technical Support Engineer and solve complex technical challenges to enhance customer experiences. This high-impact role offers exposure to cutting-edge technologies and career growth.Key Responsibilities:Serve as the primary technical contact for Magento E-commerce issues.Troubleshoot Linux-based environments, web...

  • Technical Support Engineer- IT Infrastructure Services

    4 days ago

    Noida, Uttar Pradesh, India Talent Toppers Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Experience required- 0 to 3 yearsJob descriptionShould have attended regular school/college with as minimum qualification (regular/fulltime course) in any stream of subject, Diploma graduates years as minimum qualification.Good understanding of computer systems, mobile devices and other tech products.Ability to diagnose and troubleshoot basic technical...

  • Technical Customer Support

    2 weeks ago

    Noida, Uttar Pradesh, India Abracket Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Summary:We are seeking a motivated and detail-oriented Technical Customer Support Specialist to join our team. In this role, you will provide expert support to customers, troubleshoot technical issues, and ensure a smooth user experience with our products or services. This is a customer-facing position that requires strong problem-solving skills,...

  • Sr. Associate – Technical Support Associate – Technical Support

    5 days ago

    Noida, Uttar Pradesh, India AGITSS Full time ₹ 4,20,000 - ₹ 7,20,000 per year

    About the RoleWe are seekingdriven and technically proficient professionalsto join ourTechnical Support team. In this role, you will provide timely and effective assistance to our global clients, ensuring seamless troubleshooting and high levels of customer satisfaction.Key ResponsibilitiesDeliver first-level technical support and troubleshooting for client...