Customer Support Executive

2 days ago


Bengaluru, Karnataka, India HTI Manpower Outsourcing Services Pvt Full time ₹ 2,54,640 - ₹ 5,50,000 per year

Job Description – Customer Service Executive (International Voice Process – US Healthcare)

Company: Sagility India Ltd.

Location: Bangalore (Work from Office)

Employment Type: Full-time

Shift: Night Shift (Aligned with US Time Zones)

Joining: Immediate joiners preferred

About Sagility

At Sagility, we don't just deliver services—we transform experiences. As a trusted name in the US Healthcare BPO space, we are committed to excellence, innovation, and people-first solutions. Our workforce thrives on purpose, growth, and collaboration.

Position Details

Role: Customer Service Executive – International Voice Process

Domain: US Healthcare

Compensation

Freshers: ₹2,54,640 per annum + ₹70,360 Variable Shift Allowance (VSA)

Experienced (6–24 months): ₹3,20,000 per annum + ₹79,000 VSA

Experienced (3+ years): Up to ₹5.5 LPA + ₹79,000 VSA

Performance-based incentives available

Eligibility Criteria

Education: Graduate in any discipline (preferably 2022–2024 pass-outs)

Experience:

Freshers welcome

6–24 months of international voice experience (preferably in BPO/Healthcare)

Key Skills:

Excellent spoken English (minimum B2 level)

Strong communication, clarity & professionalism

Customer-first approach with problem-solving mindset

Other Requirements:

Open to working night shifts

Must be based in Bangalore or ready to relocate immediately

Ability to join on short notice

Hiring Process

HR Screening

Harver Online Assessment

Voice & Accent (V&A) Evaluation

Final Interview with Operations Team

Why Join Sagility?

Be part of a global brand recognized in US Healthcare

Positive, inclusive work culture with employee development focus

Access to world-class training & upskilling programs

Stable career growth with internal mobility opportunities

Work with leaders who support your success

Job Type: Full-time

Pay: ₹18, ₹22,000.00 per month

Work Location: In person



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