Customer Support Executive
2 days ago
Job Description – Customer Service Executive (International Voice Process – US Healthcare)
Company: Sagility India Ltd.
Location: Bangalore (Work from Office)
Employment Type: Full-time
Shift: Night Shift (Aligned with US Time Zones)
Joining: Immediate joiners preferred
About Sagility
At Sagility, we don't just deliver services—we transform experiences. As a trusted name in the US Healthcare BPO space, we are committed to excellence, innovation, and people-first solutions. Our workforce thrives on purpose, growth, and collaboration.
Position Details
Role: Customer Service Executive – International Voice Process
Domain: US Healthcare
Compensation
Freshers: ₹2,54,640 per annum + ₹70,360 Variable Shift Allowance (VSA)
Experienced (6–24 months): ₹3,20,000 per annum + ₹79,000 VSA
Experienced (3+ years): Up to ₹5.5 LPA + ₹79,000 VSA
Performance-based incentives available
Eligibility Criteria
Education: Graduate in any discipline (preferably 2022–2024 pass-outs)
Experience:
Freshers welcome
6–24 months of international voice experience (preferably in BPO/Healthcare)
Key Skills:
Excellent spoken English (minimum B2 level)
Strong communication, clarity & professionalism
Customer-first approach with problem-solving mindset
Other Requirements:
Open to working night shifts
Must be based in Bangalore or ready to relocate immediately
Ability to join on short notice
Hiring Process
HR Screening
Harver Online Assessment
Voice & Accent (V&A) Evaluation
Final Interview with Operations Team
Why Join Sagility?
Be part of a global brand recognized in US Healthcare
Positive, inclusive work culture with employee development focus
Access to world-class training & upskilling programs
Stable career growth with internal mobility opportunities
Work with leaders who support your success
Job Type: Full-time
Pay: ₹18, ₹22,000.00 per month
Work Location: In person
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