Ecommerce Manager
1 week ago
Job Summary
We are looking for a dynamic and detail-oriented Ecommerce Manager to manage and grow our online business across both domestic and cross-border platforms. The ideal candidate will have hands-on experience in online marketplace operations, digital merchandising, inventory planning, and cross-functional coordination to ensure seamless execution and customer satisfaction
Key Responsibilities
- Platform Management (Domestic & International):
- Manage day-to-day operations across e-commerce platforms such as Amazon, Flipkart,
Myntra, Nykaa (Domestic), and Amazon Global, Noon, etc. (Cross-border).
- Upload and optimize product listings, monitor pricing, promotions, and competitor activity.
- Coordinate with internal teams and platform partners for smooth onboarding, promotions,
and issue resolution.
- Sales & Revenue Growth:
- Work towards achieving sales targets by driving growth across e-commerce platforms.
- Analyze sales data, identify trends, and propose strategies to increase conversion and basket size.
- Implement promotional campaigns and measure ROI for different channels and geographies.
- Inventory & Supply Chain Coordination:
- Work closely with the warehouse and supply chain team to ensure stock availability and timely dispatch.
- Maintain optimal inventory levels on domestic and international platforms.
- Coordinate with logistics partners for smooth cross-border order fulfillment, customs
clearance, and returns management.
- Marketing & Merchandising:
- Collaborate with the digital marketing team for platform-based ads (Amazon Ads, Flipkart
Ads, etc.).
- Ensure high-quality visual and content standards for product pages.
- Monitor customer reviews and ratings to improve product listings and service quality.
- Reporting & Analytics:
- Prepare and present weekly/monthly performance reports.
- Track KPIs including GMV, AOV, conversion rate, return rate, and customer feedback.
- Provide actionable insights to management to support strategic decisions.
Qualifications & Experience
- Bachelor's/Master's degree in Business, Marketing, or related field.
- 3–5 years of relevant experience in e-commerce (domestic and/or cross-border).
- Familiarity with tools like Amazon Seller Central, Flipkart Seller Hub, Shopify, ChannelAdvisor, or other OMS/PIM tools.
- Understanding of cross-border commerce regulations, logistics, and payment systems.
Key Skills
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Excel, data analytics, and dashboarding tools.
- Self-starter with the ability to multitask and manage time effectively
Preferred
- Experience with global marketplaces (Amazon Global, Noon, etc.).
- Knowledge of digital advertising platforms (AMS, Sponsored Ads, etc.).
Skills: amazon,domestic,product listing,e-commerce,international,excel
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