Reservation Executive

The Reservation Executive is responsible for managing guest reservations efficiently and accurately, ensuring a seamless booking experience. This role involves handling inquiries, confirming reservations, maintaining up-to-date records, and delivering exceptional customer service to maximize occupancy and revenue. **Key Responsibilities**: - Process...

**Job Summary**: The Reservations Executive is responsible for handling all reservation inquiries and bookings in an efficient, courteous, and professional manner. This role is key to maximizing room occupancy and revenue through effective inventory and rate management, while delivering exceptional guest service from the very first interaction. **Key...

The Reservation Executive handles requests from guests, companies and travel agents via phone or other platforms. He/She makes sure booking information is input correctly into the system. He/She needs to maintain and update room vacancies on online booking platforms. He/She helps to meet monthly revenue targets. This is done by coming up with promotional...

Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered by the hotel. - Organizing transport services for guests at their request. - Providing guests with information about the hotel. - Keeping...

**1. Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. 5. Uses suggestive...

**Responsibilities** Job Responsibilities: Make a daily reservation count for arrivals and departures to direct actions in selling rooms/beds Register all incoming guests, ensuring that all pertinent information is obtained and recorded Ensure that all payments have been made by in-house guests Accept and record credit card, photo ID information and other...

Job Responsibilities: Make a daily reservation count for arrivals and departures to direct actions in selling rooms/beds Register all incoming guests, ensuring that all pertinent information is obtained and recorded Ensure that all payments have been made by in-house guests Accept and record credit card, photo ID information and other relevant document on...

**GRE DUTIES AND RESPONSIBILITIES**: - Welcome guests during check-in and give a fond farewell to guests while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivals and departures.**Coordinating** and multi-tasking job duties in a busy environment. - Should possess detailed information about...