Reservation Executive

The Reservation Executive is responsible for managing guest reservations efficiently and accurately, ensuring a seamless booking experience. This role involves handling inquiries, confirming reservations, maintaining up-to-date records, and delivering exceptional customer service to maximize occupancy and revenue. **Key Responsibilities**: - Process...

**Job Summary**: The Reservations Executive is responsible for handling all reservation inquiries and bookings in an efficient, courteous, and professional manner. This role is key to maximizing room occupancy and revenue through effective inventory and rate management, while delivering exceptional guest service from the very first interaction. **Key...

**1. Should processes reservation by mail, telephone, telex, cable, fax or central reservation systems referral. 2. Should have knowledge on type of rooms, rates, their location, layout and all packages plans 3. Should know credit policy of the hotel and how to code each reservation. 4. Should create and maintain reservation records by date of arrival and...

Front office executives should be able to handle a variety of tasks in an intense, ever-changing environment. They should also be able to focus on guest needs, remain calm and courteous, and be highly responsible and reliable. As a Front Office Executive, you will be the first point of contact for our guests and play a crucial role in delivering an...

**1. Should welcome guests on arrival and ensure smooth check in and check out process as per company standards. 2. Should address guest queries on rooms, food, local attractions and current promotional activities. 3. Should be able to maximize room occupancy and use up-selling techniques to promote hotel services and facilities. 4. Comply with Hotel...

**Responsibilities** Job Responsibilities: Make a daily reservation count for arrivals and departures to direct actions in selling rooms/beds Register all incoming guests, ensuring that all pertinent information is obtained and recorded Ensure that all payments have been made by in-house guests Accept and record credit card, photo ID information and other...

**GRE DUTIES AND RESPONSIBILITIES**: - Welcome guests during check-in and give a fond farewell to guests while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivals and departures.**Coordinating** and multi-tasking job duties in a busy environment. - Should possess detailed information about...