Customer Support Associate

3 days ago

Bengaluru, Karnataka, India Writer Business Services Full time ₹ 90,000 - ₹ 1,20,000 per year

About the Role:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Associates Voice. This is a non-sales role, primarily handling inbound calls (internal). You will assist customers with their queries, provide accurate resolutions, and maintain high service standards.

Key Responsibilities:

Handle inbound customer queries over the phone

Provide accurate and timely information and resolutions

Ensure high levels of customer satisfaction

Follow communication protocols and company policies

Collaborate with team members for smooth operations.

Location & Language Requirements:

Bangalore – Proficiency in English and at least Kannada or Tamil (any 2 languages are mandatory)

Monthly Stipend Range: 15,000 – 20,000

Shift & Work Details:

9 hours per day (including 60-minute break)

6-day work week with rotational weekly off

Rotational shifts (24/7 work environment)

Company-arranged drop-off service for shifts ending after 9:30 PM (within 15 km radius)

Work continues on all local & national holidays

Work Location:

Writer Business Services Pvt Ltd

#89/3, Seegehalli Village, Kadugodi Post,

Beside Mahaveer Amaze Apartments, Bangalore –

HR Contact:

Prathap)

If you're passionate about delivering excellent customer service and ready to build your career with us, apply now and be part of our growing team

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