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1 year on paper work experience as a Quality Executive in international BPO is must.Graduation is mustEvaluate Customer Interactions:Quality analysts listen to call recordings, review emails, or analyze other forms of customer communication to assess the quality of service provided by agents.Identify Defects and Non-Conformities:They pinpoint areas where...

Apply NowJob TitleQuality AnalystJob DescriptionFOR KOLKATAQuality Analyst || International BPO Experience:Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate)Communication:Excellent verbal and written communication skills to provide clear...

Apply NowJob TitleQuality Analyst Job Description FOR KOLKATA Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate) Communication:Excellent verbal and written communication skills to provide clear...

We are looking for a Quality Analyst to join our team, someone who is diligent about quality and continuous improvement. Job Responsibilities- Must be a confident communicator and be able to build rapport with the team Adaptive Capacity, Self-Starter/Initiator, Coachable, Metrics Capable, Quality/Accuracy, Critical Thinker/Problem-Solver and Accountable....

We are looking for a Quality Analyst to join our team, someone who is diligent about quality and continuous improvement.Job Responsibilities-Must be a confident communicator and be able to build rapport with the teamAdaptive Capacity, Self-Starter/Initiator, Coachable, Metrics Capable, Quality/Accuracy, Critical Thinker/Problem-Solver and Accountable.Need to...

Role & responsibilities- Monitor and evaluate voice interactions for quality assurance. Identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Experience working on QC tools. Required Candidate profileMinimum 1 year experience as Quality Analyst in International Process. Excellent...

Job Description:We are looking for an experienced Quality Analyst (QA) with 1 to 3 years of hands-on experience in web and mobile application testing. The ideal candidate should have strong knowledge of SDLC processes, Agile methodologies, and SDET principles, with proven expertise in manual and automation testing.Key Responsibilities:Perform manual and...

CyberSWIFT is looking for an experiencedDescription: CyberSWIFT is looking for an experienced Senior Business Analyst. The ideal candidate will have a strong background in requirement analysis, project coordination, and client engagement, with a proven track record of delivering high-quality software solutions.Experience: 6-12 yearsLocation: Salt Lake,...

Looking for **Junior Executive - E-Commerce** Key Responsibilities: Creation and Management of Product Listings Develop and execute e-commerce strategies. Manage day-to-day e-commerce operations. Familiarity with e-commerce platforms Creating Excel reports and analyzing performance metrics for continuous improvement. Quality Check of all...

**We're Hiring: Senior Compliance Officer - International BPO (Sales)** **Location**: Salt Lake, Kolkata **Shift**: 6:00 AM - 3:00 PM (Half-day on Saturdays) **Salary**: Up to ₹4-7 LPA **Experience**: 5+ years in BPO Sales Compliance (Australian Energy experience preferred) We are seeking a results-driven and detail-oriented **Sales Compliance...