
Telesales Team Lead
23 hours ago
Responsibilities
- Lead and manage a team of telesales representatives
- Set clear team goals and sales targets
- Mentor and develop the skills of team members through coaching and training
- Monitor and evaluate individual and team performance
- Develop and implement sales strategies to drive growth
- Ensure adherence to company policies and procedures
- Resolve customer issues and handle escalations
- Collaborate with other departments to optimize sales solutions
Skills
- Salesforce
- Microsoft Office Suite
- CRM systems
- Sales strategy development
- Team leadership
- Performance analysis
- Customer relationship management
- Mentoring and coaching
- Excellent verbal and written communication
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