Compliance & Process excellence

4 days ago

Navi Mumbai Pune, India eClerx Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Job Summary:

We are seeking a dynamic and detail-oriented professional to lead risk management, regulatory compliance, and process excellence initiatives. The ideal candidate will have a strong background in Six Sigma methodologies, a deep understanding of global data privacy regulations (GDPR, CCPA, CAN-SPAM), and a proven ability to drive continuous improvement across business processes.

Key Responsibilities:

Risk & Compliance Management

  • Develop, implement, and monitor risk management frameworks across business units.
  • Ensure compliance with global data protection regulations including GDPR, CCPA, and CAN-SPAM.
  • Conduct regular audits and assessments to identify compliance gaps and recommend corrective actions.
  • Liaise with legal and regulatory bodies to stay updated on evolving compliance requirements.

Process Excellence

  • Lead cross-functional process improvement initiatives using Lean Six Sigma methodologies.
  • Identify inefficiencies and implement solutions to enhance operational effectiveness and customer satisfaction.
  • Drive a culture of continuous improvement through training, workshops, and stakeholder engagement.
  • Monitor KPIs and performance metrics to ensure sustained improvements.

Leadership & Collaboration

  • Collaborate with internal teams including Legal, IT, Operations, and HR to align compliance and process goals.
  • Mentor and coach team members on risk awareness and process excellence.
  • Present findings and strategic recommendations to senior leadership.

Qualifications:

  • Bachelors/Masters degree in Business Administration, Operations, or related field.
  • Six Sigma Certification (Green Belt or higher) is mandatory.
  • Minimum 7+ years of experience in risk management, compliance, and process improvement roles.
  • Strong knowledge of GDPR, CCPA, and CAN-SPAM regulations.
  • Excellent analytical, communication, and stakeholder management skills.

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