Quality Process Excellence Supervisor

2 weeks ago

Bengaluru Navi Mumbai Noida, India Hexaware Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Participate in consulting assignments, identify and mentor Six Sigma and Lean projects, and drive process improvement activities and business transformation in the customer service vertical.

Job Responsibilities :

  • Participate in PEx. consulting assignments
  • Identify and mentor Six Sigma and Lean projects
  • Conduct Value Stream Mapping/Process Mapping
  • Ensure compliance with ISO 9001/ 27001 standards
  • Drive process improvement activities
  • Lead business transformation initiatives
  • Promote and drive the Six Sigma culture and initiatives
  • Mentor Green Belt trainees
  • Recommend new/improvements to delivery models
  • Manage large scale transformation engagements

Job Responsibilities :

  • Collaborate with cross-functional teams
  • Provide insights and recommendations to senior management

Criteria :

  • Six Sigma Green/ Black belt certification
  • Minimum 10 years of relevant work experience in process excellence
  • Experience in large scale transformation engagements
  • Good understanding of Lean Six Sigma Analysis tools
  • Knowledge of ISO 9001/27001 compliance

Criteria :

  • Experience in the customer service vertical
  • Proven track record of mentoring and developing teams Shifts timings: UK shift Week Off : 5 working days Transport : No

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