
Quality Process Excellence Supervisor
1 week ago
Participate in consulting assignments, identify and mentor Six Sigma and Lean projects, and drive process improvement activities and business transformation in the customer service vertical.
Job Responsibilities :
- Participate in PEx. consulting assignments
- Identify and mentor Six Sigma and Lean projects
- Conduct Value Stream Mapping/Process Mapping
- Ensure compliance with ISO 9001/ 27001 standards
- Drive process improvement activities
- Lead business transformation initiatives
- Promote and drive the Six Sigma culture and initiatives
- Mentor Green Belt trainees
- Recommend new/improvements to delivery models
- Manage large scale transformation engagements
Job Responsibilities :
- Collaborate with cross-functional teams
- Provide insights and recommendations to senior management
Criteria :
- Six Sigma Green/ Black belt certification
- Minimum 10 years of relevant work experience in process excellence
- Experience in large scale transformation engagements
- Good understanding of Lean Six Sigma Analysis tools
- Knowledge of ISO 9001/27001 compliance
Criteria :
- Experience in the customer service vertical
- Proven track record of mentoring and developing teams Shifts timings: UK shift Week Off : 5 working days Transport : No
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