Process Compliance

7 days ago

Mumbai, Maharashtra, India Broadcast Audience Research Council (BARC) Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Drive end to end Internal Process Audit - Plan, Audit, Review, Follow-up, Closure across all functions in MDPL and drive the entire ISO Audit for the company

Role & responsibilities

  • End to end ownership of the ISO journey of the company and all its 3rd party vendors
  • Review of all internal processes across all teams and publish Process Compliance Report to Senior Management
  • Prepare Monthly reports on Process Compliance across teams and rank processes
  • Coordinate with all functions in MDPL to track the closure of all corrective actions of all identified gaps
  • Propose process improvement initiatives and process re-engineering initiatives basis the gaps identified in process audits
  • Formalize Process Training Needs and Conduct relevant process trainings across teams
  • Play a pivotal role in overall Process Excellence and Quality Management through close involvement with Process Development, Standardization, and Improvement
  • Assist all functions in MDPL to update the requirements of all External Audits SPOC for External Audit
  • Coordinate with all functions in MDPL to track the closure of all corrective actions post External Audit
  • Assisting the Management Representative in all QMS activities

Preferred candidate profile

  • Experience in ISO 9001 is a must
  • Experience in Process Improvement projects
  • Experience in Quality Management and Process Audits
  • Good verbal and written communication skills
  • Eye for details in processes and systems.
  • Excellent negotiation and stakeholder management skills
  • ISO c Auditor certification will be an advantage
  • Knowledge of ISO guidelines related to Quality Management,
  • MS Office, Keen eye for detail, attention to the minute inconsistencies

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