
Customer Service Executive
4 days ago
Customer Service Executive - UCV Finance - UCV Finance - Motor Finance - Sales
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Respond to customer complaints and concerns promptly.
- Collaborate with internal teams to resolve complex issues.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products and services.
Job Requirements
- Minimum 3 years of experience in customer service, preferably in banking or finance.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Excellent problem-solving and analytical skills.
- Strong attention to detail and ability to maintain accurate records.
- Experience with UCV Finance, Motor Finance, or Sales is an added advantage.
Location -Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai
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