Customer Service Executive

19 hours ago


Mumbai New Delhi Pune, India Tata Capital Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Customer Service Executive - UCV Finance - UCV Finance - Motor Finance - Sales

Roles and Responsibility

  • Handle customer inquiries and resolve issues professionally.
  • Provide excellent customer service and ensure satisfaction.
  • Respond to customer complaints and concerns promptly.
  • Collaborate with internal teams to resolve complex issues.
  • Maintain accurate records of customer interactions and transactions.
  • Identify opportunities to upsell and cross-sell products and services.

Job Requirements

  • Minimum 3 years of experience in customer service, preferably in banking or finance.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Excellent problem-solving and analytical skills.
  • Strong attention to detail and ability to maintain accurate records.
  • Experience with UCV Finance, Motor Finance, or Sales is an added advantage.

Location -Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai



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