Customer Service Executive

2 weeks ago


New Delhi, India Farepayer Pvt Ltd Full time

We are hiring CSE voice process.

Fresher can also apply
Good communications skills required.

Location - Jankapuri west

Salary
- 10K - 15K

Experience
- 0-1year

Responsibilities:

- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
- Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers

**Salary**: ₹10,699.23 - ₹15,585.99 per month

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 8076534084



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