Customer Service Executive
3 weeks ago
We are seeking a proactive and customer-focused Customer Service Executive to handle our International customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional manner. Key Responsibilities: Handle inbound and outbound customer communication via email, and chat for international customers in English . Resolve customer queries related to products, services, orders, payments with accuracy and efficiency. Maintain a positive, empathetic, and professional attitude towards customers at all times. Update customer records and interactions in CRM systems accurately and timely. Coordinate with internal teams (Sales, Technical, Logistics) to resolve customer issues effectively. Monitor customer feedback and report recurring issues to management for process improvement. Meet individual and team performance metrics, including response time, customer satisfaction score (CSAT), and resolution time. Ensure compliance with international communication protocols, data privacy regulations, and company policies. Requirements: Bachelor's degree in any discipline. Excellent written and spoken English communication skills. Prior experience in customer service, preferably in an international BPO or shared service environment. Good computer skills, including MS Office and CRM software. Ability to handle stressful situations calmly and professionally. Strong problem-solving skills and attention to detail.
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Customer Support Executive
3 weeks ago
New Delhi, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service Executive Experience- Fresher to 2 Years Location- MumbaiJOB DESCRIPTIONShould knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level.DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.
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Customer Service Executive
3 weeks ago
New Delhi, India NSEG Pvt. Ltd. Full timeNSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...
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Customer Service Executive
4 weeks ago
New Delhi, India Invoidea Technologies Full timeWe are seeking a proactive and customer-focused Customer Service Executive to handle our International customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional...
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Customer Support Executive
5 days ago
New Delhi, India First Choice Consultant Service Full timeCustomer Support Executive Exp: - 2 - 5 Years Salary upto 25,000 to 30,000 Location: Darya Ganj, New Delhi JOB RESPONSIBILITIES: Responsible to Coordinate with customer for dispatch Responsible to Process customer PO in software (ERP) Responsible to Short out customer each quarry Responsible to share quote to customer as per his...
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Customer Service Executive
2 weeks ago
New Delhi, India Seven Full timeJob description: We’re looking to hire an immediate joiner for the role of Customer Care Executive, someone who loves solving customer problems and building strong customer relationships. Key Responsibilities: Respond to customer inquiries via phone, email, and chat Share customer feedback to improve products and services Make outbound calls to promote...
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Customer Service Executive
4 weeks ago
New Delhi, India IMS Group Full timeJob Title: Customer Service Executive – Voice Contact Center (Healthcare Support)Location: Ahmedabad (Work From Office)Shift: Rotational Shifts (including weekends and holidays)About the Role:We are seeking a dedicated and professional Customer Service Executive to join our voice contact center team. In this role, you will provide exceptional support and...
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Customer Service Executive
7 days ago
New Delhi, India Burgundy Brand Collective Full timeBrand: Burgundy Hospitality is one of India's fastest growing specialty retail companies with ten stores in five cities. The company partners with the best-in-class international luxury brands, so as to offer Indians a window to the finest food and lifestyle themes from across the world. The plan is to aggressively (yet astutely) scale out a portfolio of...
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Customer Service Executive
2 weeks ago
New Delhi, India Policy Era Insurance Broking Pvt Ltd Full timeCustomer Service Executive | PolicyEraLocation:Bhandup (Central Suburbs, Mumbai) Compensation:₹30,000 per month Experience Required:Minimum 2 years in customer service or client management Industry:InsurTech / Insurance ServicesAbout PolicyEraAtpolicyera.com , we are redefining how customers experience insurance. With a strong focus on transparency,...
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Customer Service Executive
4 weeks ago
New Delhi, India Go Nature Full timeLocation:AgraExperience Required:Minimum 0 to 1 Year Qualification:Bachelor’s Degree (Any Discipline) Language:Fluent English (Verbal & Written) Employment Type:Full-time Salary:12000 - 14000 per month (based on experience) Industry:Wellness and Fitness Services.Company Description: Go Nature is an online/offline holistic community focused on teaching...
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Customer Service Executive
3 weeks ago
New Delhi, India Go Nature Full timeLocation:Agra Experience Required:Minimum 0 to 1 Year Qualification:Bachelor’s Degree (Any Discipline) Language:Fluent English (Verbal & Written) Employment Type:Full-time Salary:10,000 - 20,000 per month (based on experience) Industry:Wellness and Fitness Services.Company Description: Go Nature is an online/offline holistic community focused on teaching...
