Customer Service Executive
4 weeks ago
Job Title: Customer Service Executive – Voice Contact Center (Healthcare Support)Location: Ahmedabad (Work From Office)Shift: Rotational Shifts (including weekends and holidays)About the Role:We are seeking a dedicated and professional Customer Service Executive to join our voice contact center team. In this role, you will provide exceptional support and resolve queries for healthcare workers employed at NHS hospitals across the UK. Your ability to communicate clearly, empathize with callers, and solve problems efficiently will be critical to delivering excellent customer experience.Key Responsibilities:- Handle inbound voice calls from NHS healthcare workers and provide timely and accurate solutions to their queries. - Understand and resolve a variety of service-related issues, ensuring customer satisfaction. - Maintain detailed and accurate records of customer interactions using CRM tools. - Escalate complex issues to appropriate teams while following up to ensure resolution. - Adhere to all data privacy and security guidelines related to healthcare information. - Work efficiently in a fast-paced, high-volume call environment while maintaining professionalism and empathy. - Collaborate with team members and supervisors to continuously improve service quality. - Comply with rotational shift schedules, including nights, weekends, and holidays as required.Qualifications & Skills:- Excellent verbal and written communication skills in English, with a clear and pleasant phone voice. - Prior experience in a voice contact center, preferably supporting healthcare or UK-based clients, is a plus. - Strong problem-solving skills and the ability to handle stressful situations with patience and empathy. - Basic computer proficiency and the ability to learn new systems quickly. - Willingness to work in rotational shifts. - High school diploma or equivalent; further education is a plus. - Professional attitude with a customer-first mindset.Benefits-• You will be working with award winning organization (Dream Company to Work, Great Place to Work and The Global outsourcing 100 -IAOP)• 5 Days Working• Get exposure working with Fortune 100 clients globally.• Extensive Training Program• Mediclaim• Monthly R&R.
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Customer Support Executive
3 weeks ago
New Delhi, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service Executive Experience- Fresher to 2 Years Location- MumbaiJOB DESCRIPTIONShould knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level.DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.
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Customer Service Executive
3 weeks ago
New Delhi, India NSEG Pvt. Ltd. Full timeNSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...
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Customer Service Executive
4 weeks ago
New Delhi, India Invoidea Technologies Full timeWe are seeking a proactive and customer-focused Customer Service Executive to handle our International customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional...
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Customer Service Executive
3 weeks ago
New Delhi, India Invoidea Technologies Full timeWe are seeking a proactive and customer-focused Customer Service Executive to handle our International customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional...
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Customer Support Executive
4 days ago
New Delhi, India First Choice Consultant Service Full timeCustomer Support Executive Exp: - 2 - 5 Years Salary upto 25,000 to 30,000 Location: Darya Ganj, New Delhi JOB RESPONSIBILITIES: Responsible to Coordinate with customer for dispatch Responsible to Process customer PO in software (ERP) Responsible to Short out customer each quarry Responsible to share quote to customer as per his...
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Customer Service Executive
2 weeks ago
New Delhi, India Seven Full timeJob description: We’re looking to hire an immediate joiner for the role of Customer Care Executive, someone who loves solving customer problems and building strong customer relationships. Key Responsibilities: Respond to customer inquiries via phone, email, and chat Share customer feedback to improve products and services Make outbound calls to promote...
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Customer Service Executive
2 weeks ago
new delhi, India Seven Full timeJob description: We’re looking to hire an immediate joiner for the role of Customer Care Executive, someone who loves solving customer problems and building strong customer relationships. Key Responsibilities: Respond to customer inquiries via phone, email, and chat Share customer feedback to improve products and services Make outbound calls to promote...
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Customer Service Executive
6 days ago
New Delhi, India Burgundy Brand Collective Full timeBrand: Burgundy Hospitality is one of India's fastest growing specialty retail companies with ten stores in five cities. The company partners with the best-in-class international luxury brands, so as to offer Indians a window to the finest food and lifestyle themes from across the world. The plan is to aggressively (yet astutely) scale out a portfolio of...
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Customer Service Executive
2 weeks ago
New Delhi, India Policy Era Insurance Broking Pvt Ltd Full timeCustomer Service Executive | PolicyEraLocation:Bhandup (Central Suburbs, Mumbai) Compensation:₹30,000 per month Experience Required:Minimum 2 years in customer service or client management Industry:InsurTech / Insurance ServicesAbout PolicyEraAtpolicyera.com , we are redefining how customers experience insurance. With a strong focus on transparency,...
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Customer Service Executive
4 weeks ago
New Delhi, India Go Nature Full timeLocation:AgraExperience Required:Minimum 0 to 1 Year Qualification:Bachelor’s Degree (Any Discipline) Language:Fluent English (Verbal & Written) Employment Type:Full-time Salary:12000 - 14000 per month (based on experience) Industry:Wellness and Fitness Services.Company Description: Go Nature is an online/offline holistic community focused on teaching...
