Customer Service Executive
3 days ago
Job Title: Customer Service Executive – Voice Contact Center (Healthcare Support)Location: Ahmedabad (Work From Office)Shift: Rotational Shifts (including weekends and holidays)About the Role:We are seeking a dedicated and professional Customer Service Executive to join our voice contact center team. In this role, you will provide exceptional support and resolve queries for healthcare workers employed at NHS hospitals across the UK. Your ability to communicate clearly, empathize with callers, and solve problems efficiently will be critical to delivering excellent customer experience.Key Responsibilities:- Handle inbound voice calls from NHS healthcare workers and provide timely and accurate solutions to their queries. - Understand and resolve a variety of service-related issues, ensuring customer satisfaction. - Maintain detailed and accurate records of customer interactions using CRM tools. - Escalate complex issues to appropriate teams while following up to ensure resolution. - Adhere to all data privacy and security guidelines related to healthcare information. - Work efficiently in a fast-paced, high-volume call environment while maintaining professionalism and empathy. - Collaborate with team members and supervisors to continuously improve service quality. - Comply with rotational shift schedules, including nights, weekends, and holidays as required.Qualifications & Skills:- Excellent verbal and written communication skills in English, with a clear and pleasant phone voice. - Prior experience in a voice contact center, preferably supporting healthcare or UK-based clients, is a plus. - Strong problem-solving skills and the ability to handle stressful situations with patience and empathy. - Basic computer proficiency and the ability to learn new systems quickly. - Willingness to work in rotational shifts. - High school diploma or equivalent; further education is a plus. - Professional attitude with a customer-first mindset.Benefits-• You will be working with award winning organization (Dream Company to Work, Great Place to Work and The Global outsourcing 100 -IAOP)• 5 Days Working• Get exposure working with Fortune 100 clients globally.• Extensive Training Program• Mediclaim• Monthly R&R.
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Customer Service Executive
1 day ago
New Delhi, India NSEG Pvt. Ltd. Full timeNSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...
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Customer Service Executive
3 days ago
New Delhi, India Invoidea Technologies Full timeWe are seeking a proactive and customer-focused Customer Service Executive to handle our International customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional...
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Customer Service Executive
3 days ago
new delhi, India Invoidea Technologies Full timeWe are seeking a proactive and customer-focused Customer Service Executive to handle our International customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional...
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Customer Service Executive
15 hours ago
New Delhi, India Parcelit Supply Chain Full timeImprove customer service experience, create engaged customers and facilitate organic growth - Take ownership of customers issues and follow problems through to resolution - Set a clear mission and deploy strategies focused towards that mission - Develop service procedures, policies and standards - Keep accurate records and document customer service actions...
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Customer Service Executive
2 days ago
New Delhi, India Invoidea Technologies Full timeWe are seeking a proactive and customer-focused Customer Service Executive to handle our International customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional...
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Customer Service Executive
2 weeks ago
New Delhi, India NeceSera Full timeCompany Overview NeceSera, New Delhi, leads in sustainable, versatile loungewear. Join our dynamic, creative team. Job Overview As a Customer Service Executive, ensure excellent customer interactions. Ideal candidates have retail or fashion experience with strong communication skills. Qualifications and Skills Excellent communication. Strong...
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Customer Service Executive
2 weeks ago
New Delhi, India Talent Futures Services Full timeHiring for Customer care executive* (Female) *Both outbound and inbound* *Location Vasant vihar* *Salary 18k to 22k* *Exp in customer service 1 year* *Good communication skills* *Location Vasant vihar* We are looking for a qualified Female Customer Support Executive. You will create policies and procedures and oversee the customer service provided by...
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Customer Service Executive
3 days ago
New Delhi, India Go Nature Full timeLocation:AgraExperience Required:Minimum 0 to 1 Year Qualification:Bachelor’s Degree (Any Discipline) Language:Fluent English (Verbal & Written) Employment Type:Full-time Salary:12000 - 14000 per month (based on experience) Industry:Wellness and Fitness Services.Company Description: Go Nature is an online/offline holistic community focused on teaching...
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Customer Service Executive
3 days ago
New Delhi, India Visa Roots Full timeAbout Visa Roots Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing...
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Customer Service Executive
1 week ago
New Delhi, India Go Nature Full timeLocation: AgraExperience Required: Minimum 0 to 1 YearQualification: Bachelor’s Degree (Any Discipline)Language: Fluent English (Verbal & Written)Employment Type: Full-timeSalary: 12000 - 14000 per month (based on experience)Industry: Wellness and Fitness Services.Company Description:Go Nature is an online/offline holistic community focused on teaching...
