Customer Service Executive

7 days ago

New Delhi, India Go Nature Full time

Location:Agra Experience Required:Minimum 0 to 1 Year Qualification:Bachelor’s Degree (Any Discipline) Language:Fluent English (Verbal & Written) Employment Type:Full-time Salary:10,000 - 20,000 per month (based on experience) Industry:Wellness and Fitness Services.Company Description: Go Nature is an online/offline holistic community focused on teaching people to connect more with nature and promote sustainable practices. Founded by Mr. Vishal Saini, a Qualified Naturopath specializing in Food Nutrition, the organization aims to heal and educate individuals on wellness through Naturopathy and Nutrition.Responsibilities This is a full-time on-site role for a "Customer Service Executive" at Go Nature in Agra. ✅Onboard new clientsand ensure a smooth start-to-finish customer experience. ✅Handle inbound and outbound callswith professionalism and a solution-oriented approach. ✅Listen actively and resolve customer grievanceswith empathy and effectiveness. ✅ Maintainaccurate records in CRM toolsfor all customer interactions and updates. ✅ Ensure timely follow-ups and maintain a high level of customer satisfaction. ✅ Communicate clearly influent English(both verbal and written). ✅ Collaborate with internal departments to resolve customer concerns efficiently. ✅ Meet performance KPIs, including call quality, response time, and issue resolution.Qualifications: Applicants must hold a bachelor’s degree in any discipline. Knowledge of wellness, naturopathy, or nutrition is a plus. Proficiency inEnglishCommunication —both spoken and written—is essential. Experience usingCRM tools and call management systems. Ability to multitask and work in a fast-paced environment. Adhere to approved scripts and tone guidelines while maintaining a natural and engaging conversation style.Why Join Us?At Go Nature, we blend purpose with profession—supporting wellness through financial integrity. You’ll work in a collaborative, mission-driven environment with opportunities to grow.Apply Now:Send your CV / Resume to: shreyatomar@gonatureclassrooms.org#Customer Service Executive Jobs #AgraHiring #ExperiencedTelecaller #GoNature #HiringNow #CSE Experience #Telecaller #JobsForGraduates #FullTimeRole #CustomerRelations #VoiceProcessJobs #AgraHiring #Onsite Work.

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