Customer Service Executive
1 day ago
Job Title: Customer Service ExecutiveLocation: Sonipat, Haryana / HybridEmployment Type: Full-timeSalary Range: ₹20,000 – ₹30,000 per monthCompany Website: www.clumsybumsy.comAbout UsAt Clumsy Bumsy, we craft fresh, healthy meals for cats — made with love, honesty, and a touch of chaos. Every order we deliver is backed by a team that truly cares about pets and their parents. Our customer service isn’t about scripts or tickets — it’s about empathy, quick thinking, and genuine connection.We’re looking for a Customer Service Executive who can represent our brand with warmth, clarity, and confidence. Someone who communicates beautifully in English, handles every query with patience, and ensures every pet parent walks away smiling.Key Responsibilities• Interact with customers through WhatsApp, email, and calls to resolve queries, manage orders, and provide accurate information about our products.• Respond promptly to customer messages, ensuring clarity, empathy, and a consistent brand tone.• Handle complaints and escalations professionally — identify root causes and coordinate with the operations and logistics teams for quick resolution.• Maintain proper records of customer interactions, feedback, and resolutions using CRM tools or spreadsheets.• Assist with customer feedback collection, subscription renewals, and follow-ups to enhance retention.• Coordinate with internal teams (production, logistics, and marketing) to ensure smooth post-purchase experience.• Share insights and recurring issues with the Head of Customer Success to improve systems and communication quality.• Continuously improve response quality and tone to align with Clumsy Bumsy’s friendly, transparent communication style.Key Requirements• Excellent spoken and written English communication skills — clear, polite, and confident.• 1–3 years of experience in customer service, preferably in a D2C or e-commerce brand.• Strong listening and problem-solving skills, with a calm and empathetic approach.• Good understanding of chat and email communication etiquette.• Comfortable working with Google Sheets, CRM tools, and WhatsApp Business.• Ability to multitask and manage priorities in a fast-paced environment.• A genuine pet lover who enjoys helping pet parents find the best for their cats
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Customer Support Executive
2 weeks ago
New Delhi, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service Executive Experience- Fresher to 2 Years Location- MumbaiJOB DESCRIPTIONShould knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level.DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.
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Customer Service Executive
3 weeks ago
New Delhi, India NSEG Pvt. Ltd. Full timeNSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...
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Customer Service Executive
4 weeks ago
New Delhi, India Invoidea Technologies Full timeWe are seeking a proactive and customer-focused Customer Service Executive to handle our International customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional...
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Customer Service Executive
3 weeks ago
New Delhi, India Invoidea Technologies Full timeWe are seeking a proactive and customer-focused Customer Service Executive to handle our International customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional...
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Customer Support Executive
4 days ago
New Delhi, India First Choice Consultant Service Full timeCustomer Support Executive Exp: - 2 - 5 Years Salary upto 25,000 to 30,000 Location: Darya Ganj, New Delhi JOB RESPONSIBILITIES: Responsible to Coordinate with customer for dispatch Responsible to Process customer PO in software (ERP) Responsible to Short out customer each quarry Responsible to share quote to customer as per his...
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Customer Service Executive
2 weeks ago
New Delhi, India Seven Full timeJob description: We’re looking to hire an immediate joiner for the role of Customer Care Executive, someone who loves solving customer problems and building strong customer relationships. Key Responsibilities: Respond to customer inquiries via phone, email, and chat Share customer feedback to improve products and services Make outbound calls to promote...
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Customer Service Executive
2 weeks ago
new delhi, India Seven Full timeJob description: We’re looking to hire an immediate joiner for the role of Customer Care Executive, someone who loves solving customer problems and building strong customer relationships. Key Responsibilities: Respond to customer inquiries via phone, email, and chat Share customer feedback to improve products and services Make outbound calls to promote...
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Customer Service Executive
4 weeks ago
New Delhi, India IMS Group Full timeJob Title: Customer Service Executive – Voice Contact Center (Healthcare Support)Location: Ahmedabad (Work From Office)Shift: Rotational Shifts (including weekends and holidays)About the Role:We are seeking a dedicated and professional Customer Service Executive to join our voice contact center team. In this role, you will provide exceptional support and...
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Customer Service Executive
6 days ago
New Delhi, India Burgundy Brand Collective Full timeBrand: Burgundy Hospitality is one of India's fastest growing specialty retail companies with ten stores in five cities. The company partners with the best-in-class international luxury brands, so as to offer Indians a window to the finest food and lifestyle themes from across the world. The plan is to aggressively (yet astutely) scale out a portfolio of...
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Customer Service Executive
2 weeks ago
New Delhi, India Policy Era Insurance Broking Pvt Ltd Full timeCustomer Service Executive | PolicyEraLocation:Bhandup (Central Suburbs, Mumbai) Compensation:₹30,000 per month Experience Required:Minimum 2 years in customer service or client management Industry:InsurTech / Insurance ServicesAbout PolicyEraAtpolicyera.com , we are redefining how customers experience insurance. With a strong focus on transparency,...
