Sales & Customer Support Executive
4 days ago
Job Summary:
We are looking for a smart and motivated person to handle sales and customer support. The role includes managing leads, following up with customers, and ensuring smooth order processing.
Key Responsibilities:
- Convert leads into confirmed sales.
- Handle calls and enquiries from customers.
- Use IndiaMart Portal to manage and grow leads.
- Record all enquiries and sales in Excel/CRM.
- Coordinate with factory and departments for order updates.
- Follow up on orders, payments, and issue resolution.
- Prepare simple weekly and monthly reports.
Skills Required:
- Interest in sales, marketing, and customer service.
- Quick learner with good product understanding.
- Good communication and people-handling skills.
- Positive attitude and willingness to take ownership.
- Knowledge of English and one or two Indian languages.
- Basic computer skills (Excel, email, CRM).
- Calm, polite, and confident in handling customers.
- Team player with curiosity and willingness to learn.
Job Type: Full-time
Pay: ₹20, ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
Education:
- Bachelor's (Preferred)
Experience:
- Business development: 1 year (Preferred)
- Lead generation: 1 year (Preferred)
- total work: 1 year (Preferred)
- Sales: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
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