Sales & Customer Support Executive

4 days ago


Mulund West, Maharashtra, India HOT DELIVERY BAGS Full time ₹ 4,20,000 - ₹ 6,00,000 per year

Job Summary:

We are looking for a smart and motivated person to handle sales and customer support. The role includes managing leads, following up with customers, and ensuring smooth order processing.

Key Responsibilities:

  • Convert leads into confirmed sales.
  • Handle calls and enquiries from customers.
  • Use IndiaMart Portal to manage and grow leads.
  • Record all enquiries and sales in Excel/CRM.
  • Coordinate with factory and departments for order updates.
  • Follow up on orders, payments, and issue resolution.
  • Prepare simple weekly and monthly reports.

Skills Required:

  • Interest in sales, marketing, and customer service.
  • Quick learner with good product understanding.
  • Good communication and people-handling skills.
  • Positive attitude and willingness to take ownership.
  • Knowledge of English and one or two Indian languages.
  • Basic computer skills (Excel, email, CRM).
  • Calm, polite, and confident in handling customers.
  • Team player with curiosity and willingness to learn.

Job Type: Full-time

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement

Education:

  • Bachelor's (Preferred)

Experience:

  • Business development: 1 year (Preferred)
  • Lead generation: 1 year (Preferred)
  • total work: 1 year (Preferred)
  • Sales: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person



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