Client Acquisition Manager

Job Summary

We are seeking a driven and results-oriented Client Acquisition Manager to spearhead our efforts in securing new clients for our recruitment & staffing services. The person in this role will own the entire business development cycle: sourcing leads, understanding client needs, pitching service offerings, closing contracts, and ensuring client satisfaction & renewal. This role will be key in scaling our client base and increasing revenue in both domestic and possibly international markets.

Key Responsibilities

• Prospecting & Lead Generation

Identify potential clients (start-ups, SMEs, large enterprises) who require hiring support. Use cold calling, LinkedIn/outbound email campaigns, networking, referrals.

Build and manage a robust pipeline of prospects.

• Client Engagement & Needs Mapping

Meet with HR Heads / Hiring Managers / CXOs to understand their hiring challenges, culture, timelines.

Assess their staffing requirements (permanent, temporary, contract, volume staffing etc.).

• Proposal Development & Contract Negotiation

Prepare proposals ("staffing solution packages"), service level agreements (SLAs), pricing structures.

Negotiate terms, close contracts, ensuring profitability and clarity in scope of work.

• Account Onboarding & Collaboration

Once client is signed, hand over to recruitment / delivery teams with all requirements, expectations.

Ensure smooth client onboarding, regular follow-ups and feedback loops to guarantee service delivery aligns with promise.

• Targets, Metrics & Reporting

Achieve monthly/quarterly/annual client acquisition / revenue targets.

Track key metrics: lead conversion rates, average deal size, sales cycle length, client satisfaction, renewal / repeat business.

Report progress to senior management; propose adjustments to strategy or processes as needed.

• Market & Competitive Intelligence

Monitor staffing / recruitment market trends in India (and globally, if applicable): sector hiring trends, salary benchmarks, competitor offerings.

Identify new sectors or geographies to expand into.

• Relationship Management & Networking

Maintain strong relationships with existing clients to upsell additional services (e.g. payroll, temporary staffing, outsourcing, etc.).

Build external networks: attend HR forums, meetups, industry events, etc.

Required Qualifications & Skills

• Bachelor's degree in Business / HR / Commerce / Management or related field. MBA is a plus.
• Experience: Typically 3-7 years in business development / sales in recruitment, staffing, HR services, or related B2B services. More senior roles may require 8-10+ years.
• Proven track record of acquiring new clients in recruitment or staffing domain.
• Strong communication, presentation, persuasion & negotiation skills. Ability to engage with senior stakeholders (HR Heads / CXOs).
• Target‐driven mindset, self-starter; able to manage pipeline and work independently.
• Familiarity with CRM tools & sales process (lead tracking, forecasting etc.).
• Analytical skills—able to use data to drive decisions and optimize outreach.
• Good partner & internal stakeholder collaboration (delivery teams, operations, etc.).
• Comfortable in a fast‐paced, competitive and changing environment.

Preferred / Good‐to‐Have

• Experience across multiple sectors (IT, non-IT, startups, etc.).
• Existing professional network in hiring / HR circles in Bengaluru / India.
• Understanding of offer pricing models, margin management in staffing.
• Exposure to international clients or remote hiring.

Job Type: Full-time

Pay: ₹25, ₹65,000.00 per month

Expected Start Date: 06/10/2025