E-Commerce Marketplace Operations Specialist

Company Description

AKASO is a global leader in high-quality and affordable action cameras, enabling users to capture and share thrilling moments. With over half a million units sold annually, AKASO has established itself as one of the top action camera brands in less than nine years. Guided by the philosophy of "Go Beyond," AKASO strives to inspire and empower individuals to explore outdoor adventures and capture their experiences. The company focuses on providing innovative, reliable, and accessible technology for outdoor enthusiasts.

Role Description

This is a full-time on-site role for a Marketplace Operations Specialist based in Noida. Responsibilities include managing daily operations on marketplace platforms, overseeing marketplace sales processes, implementing operational strategies, and ensuring smooth execution of projects. The role also involves analyzing data to drive performance improvements, communicating with internal teams and marketplace partners, and maintaining effective operational workflows. P&L Management, Profitability Strategies under High-Cost Structures, Platform Relationship Management, and High-Growth Target Achievement.

Key Responsibilities:

1.   
Platform Strategy & P&L Ownership:

• As a key decision-maker,
  independently own the end-to-end operational P&L

for the company's brands on major e-commerce platforms (e.g., Flipkart, Amazon, etc.).
- Lead pricing strategy, cost accounting, and profitability analysis

, ensuring products achieve healthy Unit Economics while
navigating high platform collaboration costs (e.g., high commission fees, service charges)

.
- Initiate and plan the promotional strategy and financial budget

for all major sale events (e.g., Festive Sales/Big Billion Days), taking
financial responsibility for key promotions

and controlling price adjustments and discount dilution within pre-set margin targets.
- Develop annual and quarterly platform growth strategies to achieve
high-growth sales targets

during brand launch and subsequent expansion.

2.   
Advanced Advertising and Data Optimization:

• Manage and allocate

the total in-platform advertising budget, guiding execution teams to run efficient campaigns and continuously optimizing ACoS and ROAS.
- Oversee high-level SEO optimization, keyword research, Listing creation, and A+ Content design, ensuring content quality is best-in-class.
- Provide detailed performance reports to the executive level, deeply analyzing key e-commerce metrics (CR%, ad efficiency, inventory health), and proposing actionable improvements.

3.   
Compliance and Platform Relationship Management:

• Act as the brand representative to
  directly liaise with Platform Key Account Managers (KAM) or executives

for business negotiations and contract reviews, ensuring operations and partnership terms meet company requirements.

Performance Metrics:

●    
Platform Sales and Gross Margin (GMV & Profitability) achieved independently.

●    

Quarterly/annual sales target achievement rate.

●    

Platform Ad Cost of Sales (ACoS) and Return on Ad Spend (ROAS).

●    

Inventory turnover rate and catalog health score.

Required Qualifications:

●    
3
-8 years

of experience in Amazon/Flipkart operations, with a deep understanding of the Indian e-commerce landscape. Team management or independent vertical ownership experience preferred.

●    
Must possess independent P&L decision-making capability

and SKU-level profitability analysis skills.

●    

Proficiency in Catalog Management, A+ Content creation, and advanced PPC campaign optimization.

Qualifications

• Strong Analytical Skills and ability to use data for decision-making and problem-solving
• Excellent Communication skills to collaborate effectively with teams and external partners
• Experience in Sales and familiarity with marketplace platforms
• Proficiency in Operations Management and maintaining efficient workflows
• Project Management skills to ensure timely execution and delivery of tasks
• Attention to detail, ability to work independently, and critical thinking
• Bachelor's degree in Business, Operations Management, or a related field
• Previous experience in e-commerce or marketplace operations is a plus