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Customer Support Specialist

2 weeks ago

Indore, Madhya Pradesh, India Aanant Enterprises Full time ₹ 1,80,000 - ₹ 6,00,000 per year

Skills Required:

  • Exceptional written and verbal communication skills.
  • Proficiency in conveying ideas clearly and effectively.
  • Ability to articulate solutions with clarity and empathy.

Responsibilities:

  • Addressing customer inquiries: Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance.
  • Resolving customer issues: Handle complaints or concerns effectively, escalating when necessary, and ensuring timely resolution to maintain customer satisfaction.
  • Maintaining records: Document customer interactions, transactions, and feedback accurately in the system to track issues and improve service quality

Job Types: Full-time, Permanent

Pay: ₹30, ₹35,000.00 per month

Benefits:

  • Paid sick time

Work Location: In person

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