Insurance Customer Support Representative

2 days ago

Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 20,000 - ₹ 30,000 per year

Company Description

Al Fahad Enterprises is a diversified company involved in multiple industries such as tourism, organic products, and other valuable services. The company is dedicated to providing high-quality services tailored to the needs of its clients. Committed to excellence and innovation, Al Fahad Enterprises has built a reputation as a trusted name across its diverse business ventures. With a strong focus on customer satisfaction, the organization continually strives to grow and enhance its service offerings.

Role Description

This is a full-time, on-site role located in Bengaluru for an Insurance Customer Support Representative. The representative will handle customer interactions, resolve inquiries, and ensure customer satisfaction. Key responsibilities include addressing policy-related queries, providing troubleshooting support for insurance services, and maintaining strong communication with clients to build positive relationships. Timely responses and accurate solutions will be integral aspects of the job.

Qualifications

  • Strong skills in Customer Support, Customer Service, and ensuring Customer Satisfaction
  • Excellent Communication and interpersonal abilities for interacting effectively with customers
  • Proficiency in Troubleshooting and resolving client inquiries and issues
  • Problem-solving abilities, attention to detail, and the capacity to handle challenging situations
  • Prior experience in the insurance or customer service industry is a plus
  • High school diploma or equivalent required; an Associate's or Bachelor's degree is preferred
  • Proficiency in relevant software and tools will be considered an advantage

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