Technical Sales Support Engineer

4 days ago

Bengaluru, Karnataka, India Blue Cold Refrigeration Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Blue Cold Refrigeration Pvt. Ltd.
is a leading manufacturer in the commercial and industrial refrigeration sector, specializing in products like
Condensing Units, Freon & Ammonia Heat Exchangers, and Blast Freezers
. We are seeking a highly motivated and technically proficient
Technical Sales Support Engineer
to join our team.

This role is a crucial link between our sales efforts and our engineering capabilities, ensuring our customers receive the optimal refrigeration solutions and exceptional technical guidance.

Position Summary

The Technical Sales Support Engineer will provide comprehensive pre-sales and post-sales technical assistance to the sales team, channel partners, and customers. This role involves understanding complex customer refrigeration requirements, recommending the right Blue Cold products, preparing technical proposals, and resolving product-related technical issues
.

Location

Bangalore

Key Responsibilities

  • Technical Consultation:
    Act as the
    Subject Matter Expert (SME)
    on all Blue Cold products (
    Condensing Units, Freon & Ammonia Heat Exchangers, and Blast Freezers etc.
    ) and their applications.

  • Pre-Sales Support:

  • Work closely with the sales team to interpret customer cooling requirements
    and specifications.
  • Perform
    technical sizing and selection
    of appropriate refrigeration equipment to meet project needs.
  • Prepare and deliver compelling
    technical presentations and product demonstrations
    to prospective clients, consultants, and contractors.
  • Develop and review
    detailed technical proposals, quotations, and tender documents
    , ensuring accuracy and compliance with specifications.
  • Collaboration & Documentation:
  • Maintain a repository of up-to-date technical sales materials, documentation, and product specifications.
  • Gather and relay customer/market feedback on product performance and functionality to the R&D and Engineering departments for continuous improvement.

Qualifications and Experience

  • Education:
    Bachelor's degree in
    Mechanical or Electrical Engineering
    or a related technical field is required.
  • E
    xperience in a Technical Sales Support or Application Engineering within the industrial engineering products will be an add-on.

Skills:

  • Strong analytical and problem-solving skills
    with a keen attention to technical detail.
  • Excellent
    written and verbal communication skills
    for explaining complex technical information to both technical and non-technical audiences.
  • Familiarity with Microsoft Office Word, Excel and Power Point.

What We Offer

  • A challenging and rewarding role in a growing and stable refrigeration manufacturing company.
  • Opportunity to work with cutting-edge technology and contribute directly to business success.
  • Competitive salary and benefits package.

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