Logistics Operations Executive
6 days ago
XpressBees
is redefining logistics solutions with speed, precision, and innovation. As one of India's leading end-to-end logistics providers, we specialize in express delivery services that include e-commerce, logistics, warehousing, and inventory management. Our extensive fleet and state-of-the-art infrastructure enable us to serve diverse industry needs, from e-commerce giants to small businesses.
Roles & Responsibilities:-
1. Reconciliation & Settlement
Reconcile COD receivables from Franchise & Own XB centre's vs. actual COD shipments delivered.
Track pending remittances and raise disputes with Franchise & Own XB centre's.
Maintain daily, weekly, and monthly COD settlement reports.
Ensure Pan-India FNF settlement within 45 days (Reports & Tracker).
2. Monitoring & Meetings
Conduct daily meetings with zonal managers / state heads / clusters for COD pendency follow-up.
Identify and flag discrepancies (short payments, delays, missing entries).
Time-to-time updates to be circulated between Franchise & Own XB centre's.
3. Disputes & Risk Management
Handle disputes related to theft, manipulation, or fraud with support from CLT / Insurance / SLPV.
Identify COD-related risk factors and initiate preventive measures.
Experience in fraud detection, order validation, and risk control.
Compliance follow-up for COD defaulters: issue Franchise demand notices and take cases under Section 138.
4. Coordination & Communication
Coordinate with internal operations teams for smooth COD deposition.
Collaborate with OPS, Finance, and Legal teams for closure and compliance.
Strong communication for reporting fraud/risk findings to SLPV.
5. Tools & Skills
Knowledge of the COD Dashboard.
Proficiency in Excel for reporting & analysis.
Strong communication and coordination skills.
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