Sr. Customer Service Executive

2 weeks ago

Bopal Ahmedabad Gujarat, India Micro Orbit Full time ₹ 4,20,000 per year

Job Description:

Job Title: Customer Service Representative (CSR)

Shift: UK

Department: Customer Support.

Salary: Best in the Industry

Location: Ahmedabad, Gujarat.

Work days :5 days( Monday - Friday)

About the Role

We are seeking motivated and customer-focused individuals to handle customer interactions for our Waste Management campaign. The role involves assisting residents and businesses with service inquiries, scheduling requests, billing questions, and issue resolution related to waste collection and recycling services.

Key Responsibilities

  • Handle inbound calls, emails, or chats related to waste management services.
  • Assist customers with queries on garbage pickup schedules, recycling guidelines, missed pickups, service disruptions, and billing.
  • Log customer issues accurately in CRM systems and ensure timely follow-up.
  • Provide clear, polite, and solution-oriented customer support.
  • Coordinate with field teams, supervisors, or vendors as required.
  • Educate customers on service guidelines, compliance, and waste segregation rules.
  • Meet performance metrics .
  • Maintain professionalism and empathy while dealing with escalations or service complaints.

Skills, Experience& Qualifications Required

  • Minimum 12th pass or Graduate (preferred).
  • 1-3 years' experience in customer support.
  • Prior BPO or customer service experience is an advantage.
  • Strong communication skills (English mandatory; additional languages preferred depending on campaign).
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer knowledge and familiarity with CRM tools.
  • Problem-solving attitude with patience and empathy.

Work Environment

  • Comfortable working in office/based on company policy.

Benefits

  • Competitive salary + incentives.
  • Paid training and career growth opportunities.
  • Supportive team environment.

Interested candidate can share their resume across my mail id or directly call:

Job Type: Full-time

Pay: From ₹35,000.00 per month

Work Location: In person

  • Customer Service Representative

    2 days ago

    Bopal, Ahmedabad, Gujarat, India Microorbit consulting services INC Full time

    **MICRO ORBIT** **Customer Care Representative** **Profile Briefing**: You will be the voice of the company and will be responsible for the first impression we make. Your goal will be to meet or exceed our annual quota and increase our revenue. **Precise Information**: - Title**:INTERNATIONAL SALES REPRESENTATIVE**: - No. of Vacancies: 3 - Location:...

  • Customer Service Executive

    4 days ago

    Bopal, Ahmedabad, Gujarat, India PACIFIC MARITIME PVT LTD Full time

    Must have at least 9 months to 1 Year exp. into Logistics Companies. - Having at least basic concepts cleared of an Import Customs Clearance, Transportation & Freight Forwarding. - Must have at least Mid to High Level English proficiency to understand mail & can write upon being guided to them. - Must have Zeal/Hunger/Eager to adopt/learn New things/Avenues...

  • CRM Executive

    3 hours ago

    Bopal, Ahmedabad, Gujarat, India Sakariya Group Full time

    **Designation**: Sr. Executive - Client Service/ Assistant Manager - Client Service **Experience**: Min. 2-3 years in real estate CRM **Major JD**: **CRM System Management**: Oversee the day-to-day management of the CRM system, ensuring it is functioning optimally and data is accurately recorded and maintained. Customize CRM workflows and processes to...

  • Customer Service Executive

    4 days ago

    Bopal, Ahmedabad, Gujarat, India Bros Labs Full time

    **About the Role**: We’re looking for a dynamic and motivated **CS Executive** to join our growing team in the Blockchain domain. If you’re passionate about emerging technologies, skilled in lead generation, and eager to drive business growth, this is your chance to be part of a future-focused company. **Key Responsibilities**: - Identify and generate...

  • Junior Customer Service Executive

    2 days ago

    Ahmedabad, Gujarat, India Stepin Solutions and IT Service Pvt. Ltd. Full time

    **Position: Junior Customer Service Executive** **Hybrid Work Mode** **About Stepin Solutions**: - Stepin Solutions is the market leader in Backend IT operations, having customers from 33+ countries, and having partners in Israel and the USA. We started our journey in 2011 with 2 teammates, which has now grown to 50 people. We invite you to join our crazy...

  • Customer Service Associate

    2 days ago

    Bopal, Ahmedabad, Gujarat, India omsguru Full time ₹ 30,00,000 - ₹ 40,00,000 per year

    Job Title: Customer Support AssociateJob Location: Bopal, AhmedabadJob Type: Full-timeAbout the Company:OMSGuru is a 8-year-old software product company located in Bopal, Ahmedabad working in the eCommerce Industry. OMS Guru is a backbone for online eCommerce vendors and helps them grow their businesses profitably. We serve over happy clients...

  • Customer Service Executive

    2 days ago

    Ahmedabad, Gujarat, India Lume Solar Energy Pvt. Ltd. Full time

    **Lume Solar Energy Pvt. Ltd.** **Job Review: Customer Service Executive - Solar/Energy** **Role Overview**: As a **Customer Service** **Executive **in a renewable energy company, your job is to reach out to potential customers and inform them about service or energy-efficient solutions. You'll be making phone calls to answer customer questions, explain...

  • Customer Service Executive

    1 week ago

    Ahmedabad, Gujarat, India LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Title**: Customer Service Executive **Location**: Ahmedabad, Thaltej **Job Type**: Full-Time **Experience Level**: 1-3 years of experience **Number of Positions**: 1 **Company Description**: We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial goals by...

  • Customer Service Representative

    1 week ago

    Ahmedabad, Gujarat, India IBT Global Service Full time

    **Job description** **Job Responsibilities & Requirements**: 3. Follow up on open cases and see them to closures. 4. Should have experience in ticketing system 5. 9 Working Hours Shift with 1 Hour Break 6. Willingness to work in rotational shifts as this will be 24 - 7 operations. 8. Job location - Ahmedabad, India. **Job Types**: Full-time,...

  • Customer Service Executive

    6 days ago

    Ahmedabad, Gujarat, India LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED Full time

    **Company Description**: We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial goals by providing them with the necessary funds in a timely and efficient manner. We are looking for one Customer Service Executive to join our team and assist our customers with any...