Senior User Researcher

9 hours ago

Bengaluru, Karnataka, India Allen Digital Full time ₹ 1,20,000 - ₹ 6,00,000 per year
About Us After dominating the offline market of 'Tutoring', Allen Careers has set out to build the next big thing to happen to 'Education'. Allen Digital aims to build an EdTech platform to provide students with everything that a classroom cannot. Allen Digital was created as a strategic partnership between Allen Careers Institute and Bodhi Tree Systems to ensure tech enablement for millions of students. We are backed by some of the best names in – media, business, education and technology. This is a start up, which has a reputed team, strong investors and a legacy. If building 0 to 1 excites you and you want to work with a team of proven leaders, please reach out to us. 
Role and Responsibilities:
  • Identify and prioritize key questions from product, design, engineering, and product marketing teams.
  • Conduct practical and impactful research throughout the entire product cycle, from inception to completion and close the loop with feedback cycles
  • Collaborate with product and design teams on secondary research such as competitor analysis, benchmarking, etc
  • Use a variety of research methods, including in-depth interviews, usability studies, diary studies, and surveys, to gather insights about customers.
  • Analyze both qualitative and quantitative results and convey relevant insights to appropriate stakeholders in an engaging and actionable manner.
  • Work closely with product teams to help implement insights.
  • Work closely with analytics and data science to develop a cohesive story about our product.
  • Facilitate teams to conduct weekly user connects and build a research culture within the organization.
  • Give and receive feedback from other researchers/designers to continuously improve the quality of our work. Mentor colleagues to help them enhance their skills and performance.
  • Act as an internal champion for customer and product research.
  • Remain open to exploring new research methodologies and tools as required by projects.
  • What we are looking for:
  • 2-4 years of industry experience in driving UX research at product teams.
  • Proficient in both qualitative and quantitative data collection and analysis for both generative and evaluative research.
  • Skilled in navigating cross-functional teams to facilitate research execution. Capable of thriving in a dynamic, fast-paced environment, taking ownership of products from start to finish.
  • Excellent research execution skills including scoping, moderation, analysis, and synthesis.
  • Strong collaboration and communication skills to effectively work with multiple stakeholders.
  • Proficient in storytelling with the ability to articulate insights into crisp, compelling narratives.

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