Senior UX Researcher

Senior UX Researcher

Engineering
Location: Bangalore, India
Req.Num.: 30051

Hungry, Humble, Honest, with Heart.

The Nutanix User Experience team is seeking a strong user researcher for the Bangalore office. We are looking for someone with a passion for gaining deep user empathy and whose portfolio demonstrates strong research skills for enterprise on-prem and cloud design.

• Lead research projects by collaborating with a broad team of designers, product managers, UI developers, backend engineers, and other leaders to identify opportunities that will benefit from your research offerings.
• Communicate and demonstrate the value of user research and track the impact it has on our products.
• Define research protocols and plans for our portfolio of products as a part of a multidisciplinary team.
• Work with UX designers, engineering teams, and product managers to ensure research findings are fully leveraged in the product design and development life cycle.
• Design and execute a wide range of both qualitative and quantitative research methods to provide the best fit for a variety of project types and phases.
• Play a central role in building a new multi-faceted research program and culture.
• Build the research strategy for one or more of our flagship products.
• Serve as the champion of our users needs.

"Design" and "customer delight" are embedded in every step of our product cycle. Nutanix has a design-first philosophy that brings consumer-grade design and web-scale engineering together to create an amazing user experience which has only been seen in the consumer world with the likes of Apple and Tesla. Visit our careers page to find out more about life at Nutanix.

• Able to work effectively in a fast-moving environment, juggle multiple projects, and prioritize work.
• Stay current on research trends and tools.
• Strong presentation and communication skills.
• Able to explain the rationale for research decisions within a larger context.
• Able to organize projects and findings.
• Regularly communicates project status.
• Understand the mission and goals of design and research and be able to communicate them to product teams.

• 710 years of user research experience for web and/or cloud products with a bachelors degree in design, HCI, applicable behavioural science, or a related field (or 57 years with a masters degree or a PhD with 35 years of experience or equivalent total experience).
• Proficient in a variety of user research techniques and reports.
• A solid track record of creating user journeys, conducting on-premises contextual enquiries, and developing data-driven cloud analytics.
• Passion for user advocacy, telling customer stories, and simplifying complex problems.
• The ability to understand not only the research domain but also our products' level of detail enables you to help engineering, product management, and design to prioritize actions resulting from user research alongside new features, technical debt, and product strategy.
• Strong working knowledge of the latest research tools.
• Strong written and verbal communication skills with the ability to communicate effectively and concisely to project stakeholders as well as company leadership.
• Experience working across multiple phases of design (conceptual mockups, information architecture, interaction design, visual design, prototyping, etc.).
• Must be able to articulate the business impact of successful research projects.
• B2B experience required. Domain experience in cloud computing, etc., is a major plus.
• Strong quantitative and data analysis skills.
• Strong interest in data visualization and enterprise software.
• Working knowledge of accessibility guidelines and best practices.
• Experience building and testing with prototypes.

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week; however, certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.

Nutanix is an equal opportunity employer.

Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation, or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].