Mobile User Experience Researcher

1 day ago

Bengaluru, Karnataka, India Infogain Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role Overview: As a Senior Mobile User Experience Researcher, you will play a crucial role in driving user-centric improvements and championing research in strategic decisions. With 6+ years of experience in in-house research teams or relevant work settings, you will utilize a diverse range of research methods such as contextual enquiry, thematic analysis, ethnography, and usability tests to understand user needs and behaviors comprehensively. Key Responsibilities: - Lead initiatives to enhance user experience - Collaborate with the UX team to embed an evidence-based perspective into strategic decisions - Ensure research insights are integrated into design solutions - Oversee UX research processes - Implement best practices for collaboration - Facilitate knowledge sharing across touchpoints to shape the UX strategy in alignment with organizational goals Qualification Required: - Excellent communication and analytical skills - Experience in quantitative and qualitative research methods - Ability to work independently while collaborating with cross-functional teams - Rigorous approach to documentation and organization - Familiarity with agile processes - Proficiency in tools such as Pendo, User Testing, Hotjar, and Jira Additional Details (if present): Staying updated on industry trends and advocating for research and design excellence will be crucial to keep the organization at the forefront of user experience. If you are a versatile thinker comfortable with ambiguity, have experience in SaaS, and demonstrate a passion for UX research excellence, we encourage you to apply for this role. Your role as a Senior Mobile User Experience Researcher will not only contribute to enhancing user satisfaction but also drive positive business outcomes through impactful and insights-driven solutions.,

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