User Research Manager

2 days ago

Bengaluru, Karnataka, India Cleartrip Full time ₹ 15,00,000 - ₹ 25,00,000 per year

As a Manager - User Research, you will lead and mentor a team of user experience researchers to gather and synthesize insights about user behaviors, needs, and motivations. You will be a strategic leader who will align the research roadmap with broader business goals, advocates for user-centric design, and guide the team to produce actionable findings that drive product decisions.

Responsibilities

  • Strategy and planning:
    Develop the overall vision, strategy, and roadmap for the UX research team, ensuring it aligns with product and business objectives.
  • Team leadership:
    Recruit, hire, and manage a team of UX researchers. Responsibilities include mentoring, providing professional development opportunities, conducting performance reviews, and fostering a collaborative team culture.
  • Research oversight:
    Oversee the planning and execution of a wide range of qualitative and quantitative studies, such as usability testing, user interviews, surveys, and ethnographic research.
  • Stakeholder collaboration:
    Partner with cross-functional leaders in product management, design, and engineering to prioritize research opportunities and ensure that user insights are integrated into the product development lifecycle.
  • Advocacy and evangelism:
    Act as the voice of the user within the organization, effectively communicating research findings to stakeholders and senior leadership through compelling presentations and storytelling.
  • Process and operations:
    Build and refine research processes and operations (ResearchOps) to improve efficiency and impact. This can include managing budgets, creating participant recruitment processes, and organizing a central repository for research insights.
  • Insight synthesis:
    Ensure that research findings are synthesized into actionable recommendations that inform product strategy and design solutions.

Required skills and qualifications

Technical and research skills

  • Expert knowledge of research methods:
    Deep expertise in qualitative methods (e.g., interviews, usability tests) and quantitative methods (e.g., surveys, A/B testing).
  • Data analysis:
    The ability to analyze behavioral data and statistical metrics to complement qualitative findings.
  • Research tools:
    Proficiency with a wide range of user research and analytics tools, such as UserTesting, Dovetail, Figma, and Google Analytics.
  • Design thinking:
    A strong understanding of the user-centered design process, from empathy and ideation to prototyping and testing.

Management and soft skills

  • Leadership:
    Proven ability to manage, mentor, and inspire a team of researchers.
  • Communication:
    Excellent verbal and written communication skills for presenting complex findings to diverse audiences.
  • Strategic thinking:
    The capacity to connect user research to broader business and product strategies.
  • Collaboration:
    Strong interpersonal skills for building and maintaining relationships with cross-functional teams.
  • Problem-solving:
    Ability to identify and resolve complex design and research issues.

Education and experience

  • Education:
    A bachelor's or master's degree in a field such as Human-Computer Interaction (HCI), Psychology, Anthropology, or Design is preferred.
  • Experience:
    At least 8+ years of experience in UX research, including 3+ years of direct people management experience in a fast-paced environment.
  • Portfolio:
    A portfolio demonstrating previous high-impact research projects and leadership.

  • User Research Manager

    3 weeks ago

    Bengaluru, Karnataka, India, Karnataka Cleartrip Full time

    As a Manager - User Research, you will lead and mentor a team of user experience researchers to gather and synthesize insights about user behaviors, needs, and motivations. You will be a strategic leader who will align the research roadmap with broader business goals, advocates for user-centric design, and guide the team to produce actionable findings that...

  • User Researcher

    1 week ago

    Bengaluru, Karnataka, India Leap Finance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the Role:Were looking for aUser Researcherat Leap. You'll lead end-to-end user research, work with cross-functional teams, and turn user insights to shape business and product decisions. If you're passionate about understanding users and uncovering insights, this is for you.The charter for this role will include:Planning and running end-to-end user...

  • User Researcher

    2 weeks ago

    Bengaluru, Karnataka, India Leap Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About the Role:We're looking for aUser Researcherat Leap. You'll lead end-to-end user research, work with cross-functional teams, and turn user insights to shape business and product decisions. If you're passionate about understanding users and uncovering insights, this is for you.The charter for this role will include:Planning and running end-to-end user...

  • User Research Intern

    2 weeks ago

    Bengaluru, Karnataka, India Leap Finance Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are looking for a passionate and detail-oriented User Research Intern to join our team. This is an exciting opportunity for someone eager to understand user behaviors, needs, and motivations, and to contribute to building better products through research-backed insights. The charter for this role will include:Support user research efforts through...

  • User Experience Researcher

    1 week ago

    Bengaluru, Karnataka, India Topskill Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Industry:Technology & User Experience DesignLocation:BangaloreEmployment Type:Full-timeAbout the RoleOur client is seeking aUser Researcherwho is passionate about uncovering user needs, behaviors, and motivations. In this role, you will collaborate with UX Designers, Instructional Designers, Product Managers, and other stakeholders to plan and conduct user...

  • User Experience Researcher

    1 week ago

    Bengaluru, Karnataka, India Curefit Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Roles & Responsibilities :Lead end-to-end UX Research (including prioritizing, planning, executing, and translating research into insights), spanning everything from high-level, strategic topics to tactical usability testing.Collaborate closely with cross-functional teams and stakeholders to define research objectives, align on project goals, and deliver...

  • User Experience Researcher

    2 days ago

    Bengaluru, Karnataka, India Lucio Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:UX ResearcherMode:WFO in BangaloreWorking hours:10 am to 7 pmDays:5 days/weekAbout Lucio:Lucio is an AI legal-tech company transforming the delivery of legal services in India. It uses Generative AI to assist lawyers with legal analysis, document review, due diligence, risk identification, judgements comparisons and more.Position Overview:We're...

  • Research Director

    2 weeks ago

    Bengaluru, Karnataka, India Hansa Research Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are looking for a Research Director(Account Director) to be a part of our esteemed Organization- Hansa Research Group Pvt Ltd. in our Quantitative Research team- Bangalore .Hansa Research is the largest Indian consumer insights company undertaking engagements with clients across 100+ countries. We are the first Indian insights and consulting company to...

  • Research Director

    4 weeks ago

    Bengaluru, Karnataka, India, Karnataka Hansa Research Group Full time

    We are looking for a Research Director(Account Director) to be a part of our esteemed Organization- Hansa Research Group Pvt Ltd. in our Quantitative Research team- Bangalore .Hansa Research is the largest Indian consumer insights company undertaking engagements with clients across 100+ countries. We are the first Indian insights and consulting company to...

  • Sr Manager User Exp Design

    7 days ago

    Bengaluru, Karnataka, India Honeywell Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Honeywell User Experience (HUE) design studios are leading creation of next generation of experiences for the connected world. We have been adding talented designers to create simply amazing end-to-end experiences for our customers and create value in the process. We use well established human-centered design principles to ensure that Honeywell products and...