Service Kolkata

2 days ago

Kolkata, West Bengal, India Godrej & Boyce (G&B) Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Key Result Areas: -

-Generation of Service Business

  • Customer Satisfaction

  • Reduction of Warranty Cost

  • Training customers

  • operators & Dealer technicians

Job Description: -

The incumbent would be responsible for the following:
•

-Generation of Service Business

  1. Supporting the service business by generation of sales of genuine spares

  2. Working as per contracts GMC / PMC / CMC schedules

  3. Installing, troubleshooting & repairing Material Handling equipment.

- Customer Satisfaction

  1. Visiting the customers for attending to technical jobs viz., repairs, refurbishing etc.

  2. Ensuring customer satisfaction by fast response and quick service (minimum lead time) for long-term relationships.

- Reduction of Warranty Cost

  1. Salvaging thespare parts, understand recurring problems of the products, replacement of spares at customers site and sending back items under warranty to HO for proper accounting and documentation
    •

- Training customers & operators & Dealer technicians

1.Providing training to customers operators about upkeepment, maintenance and safety of the equipment purchased by the customers

  1. Educating and recommending to the customers on new products of the division

  2. Providing remote technical assistance to dealer technicians on need basis Note: The incumbent-

  3. Would be required to travel extensively as per job requirement

  4. Should possess a valid two-wheeler driving license

REQUISITE QUALIFICATION

Essential: Diploma in Engineering / ITI + NCTVT/ITI

Preferred: Hands on Experience of maintenance of Battery-operated material handling equipment

REQUISITE WORK EXPERIENCE

Essential: 2 years of relevant work experience for Diploma in Engineering OR 6 years of relevant work experience for ITI with NCTVT OR 8 years of relevant work experience for ITI

Preferred: Technicians in repairs and maintenance of Material Handling Equipment

SPECIAL SKILLS REQUIRED

Essential:

- Technical Knowledge

  • Communication Skills

  • Knowledge of the products of the Division

  • Customer Service Executive @Kolkata

    6 days ago

    Kolkata, West Bengal, India Shining Stars Institution & travels Full time ₹ 18,000 - ₹ 25,000 per year

    HELLO JOB SEEKERSGREETINGS FROM SHININGSTARSANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLYIMMEDIATE JOINERS ONLYAre you ready to kickstart an exciting career with a dynamic multinational BPO in KOLKATA ? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOUPROFILE- CUSTOMER SERVICEPROCESS- VOICE...

  • International Customer Service @Kolkata

    2 weeks ago

    Kolkata, West Bengal, India Shining Stars Institution & travels Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    HELLO JOB SEEKERSGREETINGS,Are you ready to kickstart an exciting career with a dynamic multinational BPO in Kolkata? We are looking for enthusiastic individuals to join our team, and it could be YOUPROFILE- CUSTOMER SERVICE EXECUTIVEPROCESS- INTERNATIONAL PROCESSLOCATION- Kolkata(Salt Lake Sec 5)Roles and ResponsibilitiesResolve queries and concerns of...

  • Customer Service Executive @kolkata

    2 weeks ago

    Kolkata, West Bengal, India Shining Stars Institution & travels Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Hi Jobseeker,Greeting from Shiningstars ITPLWe are hiring for Customer Service Executives at KOLKATA (Salt Lake)Salary-Upto 3 LPAFresher/ Experienced / Undergraduate/ Graduate all can applyWorking Conditions :Rotational Shift (Day/Night)6 working daysWeekly off : RotationalKey Responsibilities:Handle high volume of inbound and/or outbound calls inquiries...

  • Social Media Marketing Intern

    1 week ago

    Kolkata, West Bengal, India Om Studio Kolkata Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionOM Studio Kolkata is a professional recording and production studio dedicated to helping artists, producers, and creators bring their music to life. Based in the cultural heart of Kolkata, we provide high-quality recording, mixing, and mastering services at accessible rates. Our services cater to everyone from first-time singers to...

  • Hiring freshers For customer service voice- Kolkata

    2 days ago

    Kolkata, West Bengal, India 2coms Full time ₹ 87,000 - ₹ 1,50,000 per year

    SUMMARY Hiring freshers for Customer Support Representative at Kolkata, Salary upto 2.5lpa Only Kolkata candidates can apply.Responsibilities:Handling incoming calls and responding to customer emailsResolving customer complaints and issuesAssisting customers with product information and placing ordersIdentifying and escalating issues to...

  • Hiring For Kolkata(Customer Service)- Sal@24k

    1 week ago

    Kolkata, West Bengal, India Sancrest Consulting Delhi Full time ₹ 2,40,000 per year

    Hiring for International Customer service- kolkata Grad/Ug eligible 5 Days working immediate Joiner Sal upto- 24 k fixed shifts For more details Call/whatsapp-

  • HR Admin Kolkata

    2 days ago

    Kolkata, West Bengal, India 2coms Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    SUMMARY Opening for an one of the Slag Management and Metal Recovery Company at Kolkata. Also into various services like Steel mills,Mining, Material Handling equipments etc.About Client - Our client is a limited company formed in 2007 with its head office in Kolkata, West Bengal, India.Must Have -Minimum 5years of exp in HR domain.Comfortable with Kolkata...

  • Pharmacist - Kolkata

    4 days ago

    Kolkata, West Bengal, India 1mg Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Brief about the TeamTata 1mg partners with various hospitals and healthcare providers to provide medication and healthcare services to patients which may include pharmacy services such as medication dispensing, compounding, and counseling. This team manages to provide medications directly to patients at the hospital (bed side) or delivering medications to...

  • Field Service Engineer- Kolkata

    1 week ago

    Kolkata, West Bengal, India General Energy Management Systems Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Job functionField ServicesDesignationSERVICE ENGINEER - D080LevelP1Employment TypeContractExperience level0 to 5 yearsWorkplace TypeOnsiteLocationKolkata, India Must have skillsTechnical Installation and commisisoningGood to have skillsTechnical knowledgeField service experience from similar industryQualificationsITI/ DIPLOMA/ Btech MECHANICAL/ELECTRICALJob...

  • Assistant Manager Finance Account

    6 hours ago

    Kolkata, West Bengal, India The Astor Hotel Kolkata Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionThe Astor Hotel, Kolkata, is a luxurious establishment that seamlessly combines old world charm with modern luxury. Built in 1905, The Astor is renowned for its exceptional hospitality, unforgettable cuisine, and efficient service. Guests can expect an experience marked by good living and a warm, welcoming atmosphere.Role DescriptionThis...