Client Relationship ManagerCRM
4 days ago
Job description:
Key Responsibilities:
- Client Relationship Management: Develop and maintain long-term relationships with clients, understanding their needs and ensuring satisfaction.
- Data Centralization: Maintain accurate and up-to-date client information in the CRM system to facilitate seamless coordination across departments.
- Dispute Resolution and Payment Recovery: Address client disputes promptly and work towards amicable solutions. Manage overdue accounts and implement strategies for payment recovery.Recruiting Resources
- Handling Challenging Interactions: Engage with dissatisfied or angry clients empathetically, aiming to resolve issues and restore trust.
- After-Sales Support: Provide comprehensive after-sales support, addressing any concerns and encouraging client referrals through exceptional service.
- Data-Driven Decision Making: Utilize client data to identify trends and insights, informing strategic decisions to enhance customer satisfaction and business growth.
Job Type: Full-time
Ability to commute/relocate:
- Jhalana Doongri, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer relationship management: 1 year (Required)
Language:
- English (Required)
Work Location: In person
Job Type: Full-time
Pay: ₹15, ₹30,000.00 per month
Work Location: In person
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