Client Relationship ManagerCRM

4 days ago

Jhalana Doongri Jaipur Rajasthan, India Verve Logic Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Job description:

Key Responsibilities:

  • Client Relationship Management: Develop and maintain long-term relationships with clients, understanding their needs and ensuring satisfaction.
  • Data Centralization: Maintain accurate and up-to-date client information in the CRM system to facilitate seamless coordination across departments.
  • Dispute Resolution and Payment Recovery: Address client disputes promptly and work towards amicable solutions. Manage overdue accounts and implement strategies for payment recovery.Recruiting Resources
  • Handling Challenging Interactions: Engage with dissatisfied or angry clients empathetically, aiming to resolve issues and restore trust.
  • After-Sales Support: Provide comprehensive after-sales support, addressing any concerns and encouraging client referrals through exceptional service.
  • Data-Driven Decision Making: Utilize client data to identify trends and insights, informing strategic decisions to enhance customer satisfaction and business growth.

Job Type: Full-time

Ability to commute/relocate:

  • Jhalana Doongri, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Customer relationship management: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

Job Type: Full-time

Pay: ₹15, ₹30,000.00 per month

Work Location: In person

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